At a Glance
- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Why this job: Be part of a fun team, learn about sleep, and help customers find their dream beds.
- Qualifications: No sales experience needed, just a positive attitude and willingness to learn.
- Other info: Full-time role with flexible hours, including weekends and bank holidays.
The predicted salary is between 21000 - 35000 £ per year.
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference.
In your dream role, you`ll receive:
- Competitive salary: £28,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
The job: Working as part of our Retail team in Hereford, you will be a vital part of the store`s success. We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases. Here`s a taste of what you`ll be doing day-to-day:
- Making our customers feel at home through exceptional service.
- Being on hand every step of the way whilst customers browse in store.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them.
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
This is the type of person we`re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: You will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work.
- Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You`ll need to be able to commit to working full time (38.5 hours per week).
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Hereford
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses and sleep technology, like Sleepmatch, will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Showcase your people skills during any interactions. Whether it's in-store or at networking events, practice building rapport with potential customers and colleagues to highlight your ability to connect with others.
✨Tip Number 3
Be prepared to discuss your motivation and determination to meet sales targets. Think of examples from past experiences where you've set goals and achieved them, as this will resonate well with the hiring team.
✨Tip Number 4
Demonstrate your willingness to learn by researching the latest trends in the bedding industry. Being knowledgeable about market developments will show that you're proactive and genuinely interested in becoming a Bed Expert.
We think you need these skills to ace Retail Sales Assistant in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Sales Assistant role. Emphasise any customer service experience, communication skills, and your ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the Dreams brand. Mention specific aspects of the job description that resonate with you, such as your motivation to help customers find their perfect mattress.
Showcase Your Personality: Since the role requires a people-first approach, let your personality shine through in your application. Use a friendly tone and express your eagerness to create exceptional experiences for customers.
Highlight Your Willingness to Learn: Mention your curiosity and willingness to learn about sleep technology and products. This aligns with the company's emphasis on training and development, showing that you're ready to grow within the role.
How to prepare for a job interview at Dreams Ltd
✨Show Your Passion for Sleep
Since Dreams is all about making bedtimes better, express your enthusiasm for sleep and how it impacts well-being. Share any personal experiences or insights that highlight your understanding of the importance of a good night's sleep.
✨Demonstrate Excellent Communication Skills
As a Retail Sales Assistant, you'll need to connect with customers effectively. Practice active listening and be ready to showcase your ability to ask the right questions to understand customer needs during the interview.
✨Highlight Teamwork Experience
Dreams values a team-oriented environment. Be prepared to discuss examples from your past where you worked collaboratively with others, showcasing your ability to contribute positively to a team dynamic.
✨Prepare for Role-Playing Scenarios
You might be asked to role-play a customer interaction. Familiarise yourself with the Sleepmatch technology and think about how you would guide a customer through their mattress selection process, ensuring you convey warmth and expertise.