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- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive salary, uncapped commission, staff discounts, and wellness support.
- Why this job: Be part of a fun team, learn about sleep, and help customers find comfort.
- Qualifications: No sales experience needed, just a positive attitude and willingness to learn.
- Other info: Flexible hours with weekend shifts; earn extra commission on busy days.
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference.
In your dream role, you`ll receive:
- Competitive salary: £16,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New in 2024: enhanced maternity & paternity pay
The job: Working as part of our Retail team in Hereford for 20 hours a week, you will be a vital part of the store`s success. We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Here`s a taste of what you`ll be doing day-to-day:
- Making our customers feel at home through exceptional service. This means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them.
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
This is the type of person we`re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You`ll need to be able to commit to working 20 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays.
On these busy days, you`ll have the opportunity to earn even more commission!
Retail Sales Assistant in Hereford employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Hereford
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses and sleep technology, like Sleepmatch, will help you engage with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you've successfully built rapport or provided excellent service to others.
✨Tip Number 3
Research the company culture at Dreams. They value a fun and friendly environment, so be prepared to discuss how you can contribute to that atmosphere and why you would love to work there.
✨Tip Number 4
Prepare to discuss your motivation and determination. Think about how you can meet KPIs and sales targets, even if you don't have previous sales experience, and be ready to share your enthusiasm for learning and growing in the role.
We think you need these skills to ace Retail Sales Assistant in Hereford
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Dreams' company culture. They value a people-first approach and exceptional customer service, so reflect this in your application.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in sales. Focus on your communication skills, ability to work in a team, and any customer service roles you've held.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job description that resonate with you, such as being a 'Sleepmatch Master' or your motivation to help customers find their perfect mattress.
Showcase Your Personality: Dreams is looking for engaging and positive individuals. Use your application to showcase your personality. Share anecdotes or experiences that demonstrate your ability to bond with customers and work well in a team.
How to prepare for a job interview at Dreams Ltd
✨Show Your Passion for Sleep
Make sure to express your enthusiasm for the bed and mattress industry. Share why you believe a good night's sleep is important and how it can impact people's lives. This will resonate well with the company's values.
✨Demonstrate Excellent Communication Skills
Prepare to showcase your ability to communicate effectively. Practice active listening and think of examples where you've built rapport with customers or colleagues. This role requires strong interpersonal skills, so be ready to highlight your experiences.
✨Be Ready to Discuss Teamwork
Since being a team player is crucial for this position, come prepared with examples of how you've successfully worked in a team environment. Emphasise your ability to collaborate and support your colleagues to create a positive workplace.
✨Highlight Your Willingness to Learn
The company values a natural curiosity and eagerness to learn. Be prepared to discuss how you approach learning new skills or information, especially in relation to customer service and product knowledge. This will show that you're committed to becoming a great Bed Expert.
