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- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Why this job: Be part of a fun team, learn about sleep, and help customers find their dream beds.
- Qualifications: No sales experience needed; just bring your positive attitude and willingness to learn.
- Other info: Flexible hours with weekend shifts; earn extra commission on busy days.
The predicted salary is between 17600 - 26400 £ per year.
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs. With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job.
In your dream role, you`ll receive:
- Competitive salary: £22,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New in 2024: enhanced maternity & paternity pay
The job: Working as part of our Retail team in Exeter for 30 hours a week, you will be a vital part of the store`s success. We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases. Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day:
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
This is the type of person we`re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You`ll need to be able to commit to working 30 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you`ll have the opportunity to earn even more commission!
Retail Sales Assistant in Exeter employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Exeter
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses and sleep technology, like Sleepmatch, will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Showcase your people skills during any interactions. Since the role is all about connecting with customers, practice active listening and be ready to share how you can create a welcoming atmosphere in the store.
✨Tip Number 3
Research the company culture at Dreams. Highlighting your alignment with their values, such as being people-first and a team player, will make you stand out as a candidate who fits right in.
✨Tip Number 4
Prepare to discuss your motivation and determination. Think of examples from your past experiences where you've worked towards goals or targets, even if they aren't sales-related, to demonstrate your drive.
We think you need these skills to ace Retail Sales Assistant in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Sales Assistant role. Emphasise any customer service experience, communication skills, and your ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the Dreams brand. Mention specific aspects of the job description that resonate with you, such as your motivation to help customers find their perfect mattress.
Showcase Your Personality: Since the role requires a people-first approach, let your personality shine through in your application. Use a friendly tone and express your eagerness to create exceptional experiences for customers.
Highlight Your Willingness to Learn: Mention your curiosity and willingness to learn about sleep technology and products. This will demonstrate that you are committed to becoming a knowledgeable Bed Expert and providing the best service possible.
How to prepare for a job interview at Dreams Ltd
✨Show Your Passion for Sleep
Express your enthusiasm for the role and the importance of a good night's sleep. Share any personal experiences or stories that highlight why you believe in the value of quality bedding and how it can improve people's lives.
✨Demonstrate Excellent Communication Skills
Prepare to showcase your ability to connect with customers. Practice active listening and think of examples where you've successfully built rapport with others, whether in previous jobs or everyday situations.
✨Be Ready to Discuss Teamwork
Since being a team player is crucial at Dreams, come prepared with examples of how you've worked effectively in a team. Highlight your contributions and how you supported your colleagues to achieve common goals.
✨Emphasise Your Willingness to Learn
Show that you're eager to grow and develop within the company. Mention any relevant training or courses you've taken in the past and express your excitement about the learning opportunities available at Dreams.
