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For Companies At a Glance
- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Why this job: Be part of a fun team where your passion for sleep makes a difference.
- Qualifications: No specific qualifications required; just a love for helping others.
- Other info: Temporary 3-month contract with opportunities for growth and development.
The predicted salary is between 22400 - 33600 £ per year.
The Role
In your dream role, you`ll receive:
- Competitive salary: £29,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
— New in 2024 – enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Telford, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The Person
This is the type of person we`re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You`ll need to be able to commit to working full time (38.5 hours per week). Our stores are awake 7 days a week, so you will be expected to work 5 out of 7 including weekends and bank holidays. On these busy days, you`ll have the opportunity earn even more commission!
About Dreams
About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
Retail Sales Assistant employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses and sleep technology, like Sleepmatch, will help you engage with customers confidently and show your passion for the role.
✨Tip Number 2
Practice your customer service skills. Since the role involves making customers feel at home, think about how you can create a welcoming atmosphere and build rapport quickly. Role-playing scenarios with friends can be a fun way to prepare.
✨Tip Number 3
Research the company culture at Dreams. They value a fun and friendly environment, so showing that you align with their values during any interactions can set you apart from other candidates.
✨Tip Number 4
Be ready to demonstrate your enthusiasm for sleep and well-being. Share personal experiences or insights about how a good night's sleep impacts daily life, as this can resonate with both the interviewers and potential customers.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Dreams is looking for in a Retail Sales Assistant. Pay attention to the skills and qualities they value, such as customer service and product knowledge.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. Emphasise any previous retail experience, customer service roles, or knowledge of bedding products to stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention why you want to work at Dreams specifically and how you can contribute to their mission of making bedtimes better.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Dreams Ltd
✨Know Your Products
Familiarise yourself with Dreams' range of mattresses, bases, and headboards. Understanding the features and benefits of each product will help you answer questions confidently and demonstrate your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you listened to customers' needs and went above and beyond to ensure their satisfaction, as this is crucial for the Retail Sales Assistant role.
✨Emphasise Teamwork
Discuss your ability to work well in a team environment. Share instances where you collaborated with colleagues to achieve a common goal, as teamwork is essential in creating a friendly atmosphere in the store.
✨Express Your Enthusiasm for Sleep
Let your passion for sleep and comfort shine through during the interview. Share why you believe a good night's sleep is important and how you can contribute to making customers feel at home in the store.