Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Other info: Flexible 20-hour work week in a friendly store environment.
- Why this job: Be part of a fun team where your passion for sleep makes a difference.
- Qualifications: No specific qualifications required; just a love for helping others.
The predicted salary is between 10400 - 12000 £ per year.
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well. This role is newly created to support our growing business, ensuring we can make every customer’s dreams come true. Together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. With over 200 stores nationwide, you’ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference.
In your dream role, you’ll receive:
- Competitive salary: £16,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You’ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, whether it’s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New in 2024: enhanced maternity & paternity pay
The job: Working as part of our Retail team in Derby for 20 hours a week, you will be a vital part of the store’s success. We want every store visit to be exceptional for our customers, so you’ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Here’s a taste of what you’ll be doing day-to-day:
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer’s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them.
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
Retail Sales Assistant employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses and sleep technology, like Sleepmatch, will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or in-store. Being friendly, approachable, and attentive will highlight your ability to create a welcoming environment for customers.
✨Tip Number 3
Research the company culture at Dreams. Understanding their values and commitment to customer satisfaction will allow you to align your approach and demonstrate that you're a great fit for their team.
✨Tip Number 4
Network with current employees if possible. Engaging with them can provide insights into the role and the work environment, plus it shows your genuine interest in becoming part of the Dreams family.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Dreams is looking for in a Retail Sales Assistant. Highlight key responsibilities and required skills that you can demonstrate in your application.
Tailor Your CV: Customise your CV to reflect your experience in retail or customer service. Emphasise any relevant skills, such as communication, problem-solving, and teamwork, which align with the role's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the bedding industry. Mention why you want to work at Dreams and how you can contribute to making customers' dreams come true.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dreams Ltd
✨Show Your Passion for Sleep
Since Dreams is all about making bedtimes better, express your enthusiasm for sleep and how it impacts well-being. Share personal experiences or insights about the importance of a good mattress and how it can enhance quality of life.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to listen to customers' needs and guide them towards the right products, as this is crucial for the Retail Sales Assistant role.
✨Familiarise Yourself with Sleep Technology
Learn about the Sleepmatch technology used at Dreams. Being knowledgeable about how it works and its benefits will show your commitment to helping customers find their perfect mattress and demonstrate your readiness for the role.
✨Dress for Success
Make a great first impression by dressing smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the opportunity, which is important in a customer-facing role.