At a Glance
- Tasks: Serve delicious bakery products and create joyful customer experiences.
- Company: Join Bayne's, a family-run bakery dedicated to quality and sustainability.
- Benefits: Enjoy up to 50% off products, free meals during shifts, and flexible hours.
- Why this job: Be part of a supportive team that values respect and continuous improvement.
- Qualifications: Previous food retail experience and great communication skills are a plus.
- Other info: Flexible shifts available; work between 5:30 am and 4:30 pm, including weekends.
Job Description
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams.
Love your job. In your dream role, you`ll receive: – Competitive salary: £15,000 achievable on target earnings – Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives. – Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
– Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. – Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows. – Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
– New in 2024 – enhanced maternity & paternity pay The job: Working as part of our Retail team in Bexhill on Sea for 16 hours a week, you will be a vital part of the store`s success. We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases. Ready to skip the snooze button and get stuck in?
Here`s a taste of what you`ll be doing day-to-day – Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit. – Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
– Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it! – Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
This is the type of person we`re dreaming of: – People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers. – Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues. – Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
– Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected. – Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert. – Flexible: You`ll need to be able to commit to working 16 hours per week.
Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you`ll have the opportunity earn even more commission!
Retail Sales Assistant employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarize yourself with our bakery products and the traditional baking methods we use. This knowledge will not only help you answer customer queries confidently but also demonstrate your genuine interest in our offerings during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations or provided exceptional service in previous roles. This aligns perfectly with our value of Customer Focus.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the shifts can vary, emphasizing your willingness to adapt will make you a more attractive candidate for us.
✨Tip Number 4
Highlight any experience you have with cash handling and electronic tills. Even if you haven't used touch screen tills before, expressing your eagerness to learn will show your positive attitude and resilience.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Company Values: Familiarize yourself with Bayne's values of Customer Focus, Respect, Continuous Improvement, and Sustainability. Reflect these values in your application to show that you align with their mission.
Highlight Relevant Experience: Emphasize any previous food retailing experience or customer service roles in your CV and cover letter. Mention specific skills like cash handling and communication that are relevant to the Retail Sales Assistant position.
Show Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability in your application. Highlight your willingness to work various shifts, including weekends.
Craft a Strong Cover Letter: Write a personalized cover letter that expresses your enthusiasm for the role and the company. Use it to explain why you would be a great fit for the team and how you can contribute to creating joyful moments for customers.
How to prepare for a job interview at Dreams Ltd
✨Show Your Customer Focus
Since the company values customer focus, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Flexibility
The role requires flexibility with hours and shifts. Be ready to discuss your availability and willingness to adapt to changing schedules. Mention any previous experiences where you successfully managed varying work hours.
✨Emphasize Teamwork and Respect
Bayne's values respect and teamwork. Share instances where you collaborated effectively with colleagues or resolved conflicts respectfully. This will show that you align with their core values.
✨Prepare for Practical Questions
Expect questions related to food handling and cash management. Brush up on basic food safety practices and be ready to discuss your experience with cash registers or touch screen tills, even if it's limited.