At a Glance
- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Other info: Flexible hours with opportunities for extra earnings on weekends and bank holidays.
- Why this job: Be part of a fun team, learn about sleep, and make a real difference.
- Qualifications: No sales experience needed; just bring your positive attitude and willingness to learn.
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs. With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference.
In your dream role, you`ll receive:
- Competitive salary: £16,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New in 2024: enhanced maternity & paternity pay
The job: Working as part of our Retail team in Fulham for 20 hours a week, you will be a vital part of the store`s success. We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Here`s a taste of what you`ll be doing day-to-day:
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
This is the type of person we`re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You`ll need to be able to commit to working 20 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you`ll have the opportunity to earn even more commission!
Retail Sales Assistant in London employer: Dreams Ltd
As a Retail Sales Assistant at our company, you'll thrive in a vibrant and supportive work culture that values your contributions and rewards your efforts with competitive salaries and uncapped commission opportunities. Located in a dynamic retail environment, we offer fantastic employee benefits including generous discounts on a wide range of products and services, as well as unique buy-in schemes that promote personal growth and financial wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in London
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses and sleep technology, like Sleepmatch, will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Showcase your people skills during any interactions. Since this role is all about connecting with customers, practice your communication techniques to build rapport and make customers feel at home in the store.
✨Tip Number 3
Be prepared to discuss your motivation and determination. Think of examples from your past experiences where you've worked towards goals or targets, as this will resonate well with the team-oriented culture at Dreams.
✨Tip Number 4
Demonstrate your willingness to learn by asking questions about the company and its training opportunities. Showing genuine interest in personal development will highlight your commitment to becoming a great Bed Expert.
We think you need these skills to ace Retail Sales Assistant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Retail Sales Assistant role. Emphasise any customer service experience, communication skills, and your ability to work in a team.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention why you want to work at Dreams specifically and how you can contribute to their mission of making bedtimes better.
Showcase Your Personality:In your application, let your personality shine through. Dreams values a positive and engaging attitude, so use your writing to convey your enthusiasm for helping customers and being part of a team.
Highlight Your Willingness to Learn:Since no previous sales experience is necessary, emphasise your eagerness to learn and adapt. Mention any relevant training or courses you've taken that demonstrate your commitment to personal development.
How to prepare for a job interview at Dreams Ltd
✨Show Your Passion for Sleep
Express your enthusiasm for the role and the importance of a good night's sleep. Share any personal experiences or stories that highlight why you believe in the value of quality bedding and how it can improve people's lives.
✨Demonstrate Excellent Communication Skills
Since the role involves interacting with customers, practice clear and engaging communication. Be prepared to showcase how you can build rapport and establish relationships, perhaps by sharing examples from past experiences where you've successfully connected with others.
✨Be Ready to Discuss Teamwork
As a Retail Sales Assistant, being a team player is crucial. Think of examples where you've worked effectively within a team, highlighting your ability to collaborate and support colleagues to achieve common goals.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the company culture, training opportunities, and what success looks like in the role. This demonstrates your eagerness to learn and grow within the company.
