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For Companies At a Glance
- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive pay, uncapped commission, discounts, and wellness support.
- Other info: Flexible 10-hour work week with opportunities for extra earnings on busy days.
- Why this job: Be part of a fun team, learn about sleep, and help customers find their dream beds.
- Qualifications: No sales experience needed; just bring your positive attitude and willingness to learn.
The Role
In your dream role, you`ll receive:
- Competitive salary: £12,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New in 2024 – enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Altrincham for 16 hours a week, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The Person
This is the type of person we`re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You`ll need to be able to commit to working 16 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you`ll have the opportunity earn even more commission!
About Dreams
About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses and sleep technology, like Sleepmatch, will help you engage with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your people skills! Since the role is all about customer interaction, think of examples from your past experiences where you've successfully built rapport or provided excellent service to customers.
✨Tip Number 3
Research the company culture at Dreams. They value a fun and friendly environment, so be prepared to discuss how your personality aligns with their values and how you can contribute to a positive team atmosphere.
✨Tip Number 4
Prepare to discuss your motivation and willingness to learn. Dreams is looking for individuals who are eager to grow, so think about how you can express your enthusiasm for the role and your commitment to personal development.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Dreams is looking for in a Retail Sales Assistant. Highlight key responsibilities and required skills, such as customer service and communication abilities.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job. Emphasise any previous roles in retail or customer service, and showcase your ability to work towards targets and KPIs.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you are passionate about helping customers find the right products and how your personality fits with their people-first approach.
Showcase Your Personality: In your application, let your personality shine through. Dreams values an engaging and positive attitude, so use your writing to convey your enthusiasm for the role and your willingness to learn and grow within the company.
How to prepare for a job interview at Dreams Ltd
✨Show Your Passion for Sleep
Express your enthusiasm for the role and the company. Talk about why you love sleep and how it relates to the products Dreams offers. This will demonstrate that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Demonstrate Excellent Communication Skills
Since the role involves interacting with customers, showcase your communication skills during the interview. Practice active listening and be prepared to discuss how you would engage with customers to understand their needs and preferences.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific customer scenarios. Think of examples where you've provided excellent service or resolved a conflict, even if it's from previous experiences outside of retail.
✨Highlight Your Team Spirit
Emphasise your ability to work well in a team. Share examples of how you've collaborated with others in past roles or projects, as this aligns with the company's focus on creating a positive work environment.