At a Glance
- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, part of Tempur Sealy.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Other info: Flexible 20-hour work week with opportunities for extra earnings on busy days.
- Why this job: Be part of a fun team, make a difference, and grow your career in a supportive environment.
- Qualifications: No sales experience needed, just a positive attitude and willingness to learn.
In your dream role, you`ll receive:
- Competitive salary: £15,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New in 2024 - enhanced maternity & paternity pay
Working as part of our Retail team in Bristol Filton for 20 hours a week, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
This is the type of person we`re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You`ll need to be able to commit to working 20 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you`ll have the opportunity earn even more commission!
About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
STSM1_UKTJ
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Bristol
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses and sleep technology, like Sleepmatch, will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Showcase your people skills during any interactions. Whether it's in a casual conversation or a more formal setting, being friendly and approachable will highlight your ability to bond with customers, which is crucial for this position.
✨Tip Number 3
Research the company culture at Dreams. Understanding their values and commitment to customer service will allow you to align your responses and demonstrate that you're a great fit for their team-oriented environment.
✨Tip Number 4
Prepare to discuss your motivation and willingness to learn. Since no previous sales experience is necessary, emphasising your eagerness to develop your skills and meet KPIs will show that you're ready to contribute to the team's success.
We think you need these skills to ace Retail Sales Assistant in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Retail Sales Assistant role. Emphasise any customer service experience, communication skills, and your ability to work in a team.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your enthusiasm for the Dreams brand. Mention specific aspects of the job description that excite you and how you can contribute to the team.
Showcase Your Personality:Since the role requires a people-first approach, let your personality shine through in your application. Use a friendly tone and express your eagerness to connect with customers and help them find their perfect sleep solution.
Highlight Your Willingness to Learn:Mention your eagerness to learn about the products and services offered by Dreams. This shows that you are motivated and ready to become a Sleepmatch Master, which is a key part of the role.
How to prepare for a job interview at Dreams Ltd
✨Show Your Passion for Sleep
Since Dreams is all about making bedtimes better, express your enthusiasm for sleep and comfort during the interview. Share any personal experiences or stories that highlight your love for a good night's sleep and how it relates to the role.
✨Demonstrate Your People Skills
As a Retail Sales Assistant, you'll be interacting with customers regularly. Prepare examples of how you've successfully built rapport with others in previous roles or situations. Highlight your ability to listen and understand customer needs.
✨Familiarise Yourself with Sleep Technology
Learn about the Sleepmatch technology used at Dreams. Being knowledgeable about how it works and its benefits will show your commitment to helping customers find their perfect mattress, making you stand out as a candidate.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the team dynamics, training opportunities, and what success looks like in the role. This demonstrates your eagerness to learn and grow within the company.
