At a Glance
- Tasks: Assist customers in finding their perfect bed and provide excellent service.
- Company: Join the UK's most loved bed retailer with a fun and supportive culture.
- Benefits: Flexible hours, employee discounts, and a friendly work environment.
- Other info: Opportunities for growth and development in a dynamic retail setting.
- Why this job: Make a difference in people's lives by helping them sleep better.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
Overview
About Dreams: At Dreams, we know your bed is the best place in the world. We’re the UK’s most loved bed retailer, and it’s important our people feel the love as well. We’ve been making bedtimes better since 1985 and are owned by Tempur Sealy. We sell 14,000 mattresses, bases and headboards every week and operate over 200 stores nationwide. You’ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. Dreams. Love your job.
What you’ll receive
- Competitive salary: £28,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: Opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Comprehensive induction with bitesize courses on our Beducation learning platform or face-to-face training from our L&D team, plus progression opportunities as you gain experience.
- Wellbeing: Partnership with the Retail Trust offering a wellness hub, 24-hour helpline, out-of-hours GP services and access to counselling.
- New in 2024 - enhanced maternity & paternity pay
The job
Working as part of our Retail team in Worcester, you will be a vital part of the store’s success. We want every store visit to be exceptional for our customers, so you’ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here’s a taste of what you’ll be doing day-to-day:
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customers’ needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress for them. Sleepmatch is our wizardry that makes the bed buying process simple and you’ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
What we’re looking for
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: You’ll have excellent communication skills to build rapport with customers and colleagues.
- Motivated: While no previous sales experience is necessary, you will have the determination to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores enjoyable, inclusive and respectful.
- Willing to learn: A great night’s sleep is personal, so curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You’ll need to be able to work full time (38.5 hours per week). Our stores are open 7 days a week, so you will be expected to work 5 out of 7 including weekends and bank holidays. On busy days you’ll have opportunities to earn even more commission.
Retail Sales Assistant in Worcester employer: Dreams Ltd
At Dreams, we pride ourselves on creating a supportive and vibrant work environment where our Retail Sales Assistants can thrive. With a focus on employee well-being, we offer competitive benefits, opportunities for personal growth, and a culture that celebrates teamwork and passion for helping customers find their perfect bed. Join us in making every bedtime better while enjoying the perks of working for the UK's most loved bed retailer.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Worcester
✨Tip Number 1
Get to know the company! Before your interview, dive into Dreams' values and culture. This way, you can show how you fit right in with their mission of making bedtimes better.
✨Tip Number 2
Practice your customer service skills! As a Retail Sales Assistant, you'll be interacting with customers all day. Think of scenarios where you can demonstrate your ability to handle queries and provide top-notch service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows that you care about the role and are ready to represent Dreams in style.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us at StudySmarter.
We think you need these skills to ace Retail Sales Assistant in Worcester
Some tips for your application 🫡
Show Your Passion for Sleep:When writing your application, let us know why you love beds and sleep! Share any personal experiences or stories that highlight your enthusiasm for creating a comfy sleep environment.
Tailor Your CV:Make sure your CV is tailored to the Retail Sales Assistant role. Highlight any relevant experience in retail or customer service, and don’t forget to mention your ability to connect with customers and make their shopping experience special.
Be Yourself:We want to get to know the real you! Use your application to showcase your personality. Whether it’s your sense of humour or your unique approach to teamwork, let us see what makes you a great fit for our Dreams family.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Dreams Ltd
✨Know Your Stuff About Beds
Before the interview, brush up on your knowledge of beds and bedding products. Understand the different types of mattresses, bed frames, and sleep accessories that Dreams offers. This will show your passion for the role and help you connect with the company's mission.
✨Show Your People Skills
As a Retail Sales Assistant, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your ability to create a positive shopping experience.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the professional yet friendly atmosphere at Dreams. This shows that you take the opportunity seriously and are ready to represent the brand well.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest in the position but also helps you determine if it's the right fit for you.
