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For Companies At a Glance
- Tasks: Assist customers in finding their perfect bed and provide excellent service.
- Company: Join Dreams, the UK's most loved bed retailer since 1985.
- Benefits: Enjoy flexible hours, employee discounts, and a supportive work environment.
- Why this job: Be part of a team that values your input and makes work enjoyable.
- Qualifications: No prior experience needed; just bring your passion for helping others.
- Other info: Opportunity for growth within a well-established company.
The predicted salary is between 12000 - 18000 £ per year.
The Role
In your dream role, you`ll receive:
- Competitive salary: £28,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
— New in 2024 – enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Perth, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The Person
This is the type of person we`re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You`ll need to be able to commit to working full time (38.5 hours per week). Our stores are awake 7 days a week, so you will be expected to work 5 out of 7 including weekends and bank holidays. On these busy days, you`ll have the opportunity earn even more commission!
About Dreams
About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
Retail Sales Assistant employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Dreams' products and values. Understanding the range of beds and mattresses they offer, as well as their commitment to customer satisfaction, will help you engage confidently during interviews.
✨Tip Number 2
Showcase your customer service skills. Retail Sales Assistants need to connect with customers, so think of examples from your past experiences where you've gone above and beyond to help someone.
✨Tip Number 3
Prepare for role-play scenarios. Many retail interviews include role-playing exercises to assess your sales techniques and customer interaction, so practice responding to common customer queries.
✨Tip Number 4
Demonstrate your passion for the brand. Expressing genuine enthusiasm for Dreams and its mission can set you apart from other candidates, showing that you're not just looking for any job, but specifically want to be part of their team.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Sales Assistant position. Tailor your application to highlight how your skills and experiences align with what Dreams is looking for.
Craft a Personalised CV: Create a CV that showcases your relevant experience in retail or customer service. Use specific examples that demonstrate your ability to engage with customers and contribute to a positive shopping experience.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working at Dreams and your passion for helping customers find the perfect bed. Mention any personal experiences that relate to the brand's values and mission.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dreams Ltd
✨Know the Brand
Before your interview, make sure you research Dreams thoroughly. Understand their values, history, and what makes them the UK's most loved bed retailer. This knowledge will show your genuine interest in the company.
✨Show Your Passion for Customer Service
As a Retail Sales Assistant, you'll be interacting with customers regularly. Be prepared to discuss your previous experiences in customer service and how you can contribute to making every customer's experience special.
✨Dress Appropriately
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the brand's image.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or company culture. This demonstrates your enthusiasm and engagement.
