At a Glance
- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Other info: Full-time role with flexible hours, including weekends and bank holidays.
- Why this job: Be part of a fun team, learn about sleep, and help customers find their dream beds.
- Qualifications: No sales experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 21600 - 42000 £ per year.
Job Description
The Role:
In your dream role, you`ll receive:- Competitive salary: £30,000 achievable on target earnings- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives. - Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows. - Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.-- New in 2024 - enhanced maternity & paternity payThe job:Working as part of our Retail team in High Wycombe, you will be a vital part of the store`s success. We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit. - Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences. - Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The Person:
This is the type of person we`re dreaming of:- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues. - Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets. - Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.- Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.- Flexible: You`ll need to be able to commit to working full time (38.5 hours per week). Our stores are awake 7 days a week, so you will be expected to work 5 out of 7 including weekends and bank holidays. On these busy days, you`ll have the opportunity earn even more commission!
About dreams:
About us:At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job.
Retail Sales Assistant in High Wycombe employer: Dreams Ltd
At Dreams, we pride ourselves on creating a vibrant and supportive work environment where our Retail Sales Assistants can thrive. With competitive salaries, uncapped commission opportunities, and a strong focus on employee wellbeing and development, we ensure that every team member feels valued and empowered to grow in their career. Located in High Wycombe, our store offers a fun atmosphere where you can make a real difference in customers' lives while enjoying fantastic discounts and benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in High Wycombe
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses and sleep technology, like Sleepmatch, will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Showcase your people skills during any interactions. Whether it's in-store or at a networking event, practice building rapport quickly. This is crucial for a Retail Sales Assistant, as creating a welcoming atmosphere is key to customer satisfaction.
✨Tip Number 3
Be prepared to discuss your motivation and determination to meet sales targets. Think of examples from past experiences where you've set goals and achieved them, even if they aren't directly related to sales.
✨Tip Number 4
Demonstrate your willingness to learn by asking insightful questions about the company and its training programmes. Showing genuine interest in personal development can set you apart from other candidates.
We think you need these skills to ace Retail Sales Assistant in High Wycombe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Retail Sales Assistant role. Emphasise any customer service experience, communication skills, and your ability to work in a team.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention specific aspects of Dreams that resonate with you, such as their commitment to exceptional service and employee wellbeing.
Showcase Your Personality:In your application, let your personality shine through. Since the role requires a people-first approach, demonstrate your engaging nature and ability to bond with customers in your written communication.
Highlight Your Willingness to Learn:Express your eagerness to learn and grow within the company. Mention any relevant training or courses you have taken, or your willingness to participate in Dreams' Beducation learning platform.
How to prepare for a job interview at Dreams Ltd
✨Show Your Passion for Sleep
Express your enthusiasm for the role and the products. Share why you love sleep and how it impacts your life. This will resonate with the company's focus on making bedtimes better.
✨Demonstrate Excellent Communication Skills
Prepare to showcase your ability to connect with customers. Practice active listening and think of examples where you've successfully built rapport, as this is crucial for a Retail Sales Assistant.
✨Be Ready to Discuss Teamwork
Think of instances where you've worked well in a team. Highlight your collaborative spirit and how you contribute to a positive work environment, as teamwork is essential at Dreams.
✨Prepare Questions About Learning Opportunities
Show your willingness to learn by asking about training and development options. This demonstrates your motivation to grow within the company and become a knowledgeable Bed Expert.
