At a Glance
- Tasks: Deliver exceptional customer service and help customers find their perfect mattress.
- Company: Join Dreams, the UK's most loved bed retailer with a fun and friendly culture.
- Benefits: Earn a competitive salary, uncapped commission, and enjoy amazing discounts.
- Other info: Flexible full-time hours with opportunities for career progression and personal development.
- Why this job: Be part of a team that makes bedtimes better and helps customers sleep well.
- Qualifications: No sales experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 28000 - 28000 £ per year.
The Role
In your dream role, you’ll receive:
- Competitive salary: £28,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You’ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, whether it’s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
-- New in 2024 - enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Nuneaton, you will be a vital part of the store’s success. We want every store visit to be exceptional for our customers, so you’ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here’s a taste of what you’ll be doing day-to-day:
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer’s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you’ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The Person
This is the type of person we’re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you’ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night’s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You’ll need to be able to commit to working full time (38.5 hours per week). Our stores are awake 7 days a week, so you will be expected to work 5 out of 7 including weekends and bank holidays. On these busy days, you’ll have the opportunity earn even more commission!
About Dreams
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well. Together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that’s a lot of Zzzs. With over 200 stores nationwide, you’ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you’re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
Retail Sales Assistant in Nuneaton employer: Dreams Ltd
At Dreams, we pride ourselves on being an exceptional employer, offering a competitive salary and uncapped commission to reward your hard work. Our vibrant Nuneaton store fosters a supportive and inclusive work culture, with ample opportunities for personal growth through comprehensive training and development programmes. With fantastic employee benefits, including generous discounts and wellness support, we ensure that every team member feels valued and empowered to thrive in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Nuneaton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dreams. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their dream.
✨Tip Number 2
Practice your people skills! As a Retail Sales Assistant, you'll be chatting with customers all day. Role-play with a friend or family member to get comfortable with asking questions and guiding customers through their shopping experience. The more natural it feels, the better!
✨Tip Number 3
Show off your motivation! During interviews, share examples of times you've gone above and beyond, whether in work or personal projects. This will highlight your determination to meet targets and your willingness to learn—both key traits for a successful Bed Expert.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there. Don’t miss out on your chance to join the Dreams team and make every customer’s visit exceptional!
We think you need these skills to ace Retail Sales Assistant in Nuneaton
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Let your engaging and positive personality shine through in your application. Share a bit about yourself and why you're excited about joining our team at Dreams.
Tailor Your Application:Make sure to customise your application to highlight how your skills match what we're looking for. Mention your communication skills and any experience that shows you're a people-first kind of person!
Be Clear and Concise:Keep it simple! We appreciate clear and straightforward applications. Make sure to get to the point while still showcasing your enthusiasm for the role and the company.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Dreams.
How to prepare for a job interview at Dreams Ltd
✨Know Your Stuff About Sleep
Before the interview, brush up on your knowledge of sleep products and the technology used at Dreams, like the Sleepmatch system. Being able to discuss how these products can benefit customers will show your genuine interest and help you stand out.
✨Show Off Your People Skills
Since this role is all about connecting with customers, think of examples from your past experiences where you've successfully built rapport or provided excellent service. Be ready to share these stories during the interview to demonstrate your people-first attitude.
✨Be Ready to Discuss KPIs
Even if you don’t have sales experience, it’s important to show that you understand the importance of working towards targets. Think about how you’ve been motivated in previous roles or situations to achieve goals, and be prepared to discuss this.
✨Ask Questions That Show Your Curiosity
Prepare some thoughtful questions about the company culture, training opportunities, or how the team collaborates. This not only shows your willingness to learn but also that you’re genuinely interested in being part of the Dreams family.
