At a Glance
- Tasks: Lead a dynamic retail team to boost sales and ensure customer satisfaction.
- Company: Join Dreams, the UK's most loved bed retailer with a fun culture.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Why this job: Make a real impact in a vibrant environment while helping customers find their perfect bed.
- Qualifications: Retail management experience and strong leadership skills are essential.
- Other info: Opportunities for progression and personal development await you.
The predicted salary is between 46000 - 64400 £ per year.
The Role
In your dream role, you’ll receive:
- Competitive salary: £46,000 on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You’ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Progression: No matter where your dreams take you, we’ll support your development with the opportunity to progress into different business areas as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay.
The job:
Managing our Retail team in Romford you will be responsible for driving team engagement whilst maximising all sales opportunities. At Dreams, we are passionate about our people, so customers and colleagues are our top priority. Through your exceptional leadership, your team will make sure every customer finds their perfect bed.
Ready to skip the snooze button and get stuck in? Here’s a taste of what you’ll be doing day-to-day:
- Managing and motivating your team to increase sales and ensure the highest level of customer satisfaction.
- Driving a positive environment within your store, ensuring you and your team are regularly involved in business initiatives, sharing best practice and having fun.
- Proactively leading your team to achieve set goals, expectations and targets through effective coaching and training.
- Motivating and inspiring all of our valued dreamers.
- Managing the store rota to ensure we have the right people working at the right times.
- Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience.
The Person
This is the type of person we’re dreaming of:
- Experience: Your previous retail or commercial sales experience will demonstrate your strong track record of store and team management.
- Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making.
- A proven leader: You will be highly experienced at working to performance targets, and be motivated to achieve results for you and your team.
- Inspirational: Your strong ability to lead will inspire and motivate your team.
- Communicator: Using your excellent communications skills, you’ll be able to build rapport and establish great relationships with customers and colleagues.
- Customer-focused: Every day, you’ll live our mission by putting our customers at the heart of everything you do.
About Dreams
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well. Together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that’s a lot of Zzzs. With over 200 stores nationwide, you’ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you’re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job.
Retail Store Manager in Hornchurch employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Hornchurch
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Dreams' website and social media. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples from your past retail experience where you motivated your team or improved sales. Being able to share these stories will demonstrate your capability as a Retail Store Manager.
✨Tip Number 3
Prepare questions for your interview! Asking insightful questions about team dynamics or store goals shows that you're engaged and ready to contribute. Plus, it helps you figure out if Dreams is the right fit for you.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Retail Store Manager in Hornchurch
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Share specific examples of how you've motivated teams and driven sales in the past. We want to see that you’re not just looking for a job, but that you genuinely care about creating an amazing experience for customers.
Tailor Your Application: Make sure to customise your application to fit the Retail Store Manager role. Highlight your previous experience in team management and how it aligns with our mission at Dreams. We appreciate when candidates take the time to connect their skills with what we’re all about!
Be Authentic: Don’t be afraid to let your personality come through in your application. We’re looking for someone who can inspire and motivate others, so show us who you are! A bit of humour or a personal touch can go a long way in making your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there. Let’s make this happen together!
How to prepare for a job interview at Dreams Ltd
✨Know Your Stuff
Before the interview, make sure you understand Dreams' values and mission. Familiarise yourself with their products and services, especially how they prioritise customer satisfaction. This will help you demonstrate your passion for the brand and show that you're a great fit for the team.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and training methods. Highlight any achievements related to sales targets or team engagement to prove your capability.
✨Engage with the Interviewers
During the interview, don't just answer questions—engage with your interviewers! Ask them about their experiences at Dreams and how they foster a positive work environment. This shows your interest in the company culture and helps build rapport, which is key in retail.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer focus. Think of situations where you had to handle difficult customers or motivate a disengaged team member. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.