At a Glance
- Tasks: Deliver exceptional customer service and help customers find their perfect mattress.
- Company: Join Dreams, the UK's most loved bed retailer with a fun and friendly culture.
- Benefits: Earn a competitive salary, uncapped commission, and enjoy amazing discounts.
- Other info: Flexible full-time hours with opportunities for career progression and personal development.
- Why this job: Make a real impact on customers' sleep while developing your skills in a supportive environment.
- Qualifications: No sales experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 28000 - 28000 € per year.
The Role
In your dream role, you’ll receive:
- Competitive salary: £28,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You’ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, whether it’s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
-- New in 2024 - enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Halifax, you will be a vital part of the store’s success. We want every store visit to be exceptional for our customers, so you’ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here’s a taste of what you’ll be doing day-to-day:
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer’s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you’ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The Person
This is the type of person we’re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you’ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night’s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You’ll need to be able to commit to working full time (38.5 hours per week). Our stores are awake 7 days a week, so you will be expected to work 5 out of 7 including weekends and bank holidays. On these busy days, you’ll have the opportunity earn even more commission!
About Dreams
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well. Together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that’s a lot of Zzzs.
With over 200 stores nationwide, you’ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you’re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
Retail Sales Assistant in Halifax employer: Dreams Ltd
At Dreams, we pride ourselves on being an exceptional employer, offering a competitive salary and uncapped commission to reward your hard work. Our vibrant work culture in Halifax fosters teamwork and personal growth, with extensive training opportunities and a focus on employee wellbeing, including enhanced maternity and paternity pay. Join us in creating memorable experiences for our customers while enjoying fantastic discounts and a supportive environment that truly values each team member.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Halifax
✨Tip Number 1
Get to know the company! Before your interview, dive into Dreams' values and culture. This way, you can show how your personality aligns with their people-first approach and demonstrate that you're not just another candidate.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers daily, role-play with a friend or family member. This will help you feel more confident in building rapport and understanding customer needs.
✨Tip Number 3
Show your motivation! Be ready to share examples of how you've worked towards goals in the past, even if they're not sales-related. This will highlight your determination and willingness to learn, which Dreams values highly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Dreams team. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Sales Assistant in Halifax
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Let your engaging and positive personality shine through in your application. Remember, we’re looking for someone who can bond with customers, so don’t be shy about sharing what makes you unique.
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role. Use keywords from the job description, like 'motivated' and 'team player', to show us you’re the perfect fit for our retail team.
Highlight Your Communication Skills:Since communication is key in this role, give examples of how you've built rapport with others in the past. Whether it’s in a previous job or a personal experience, we want to know how you connect with people!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Dreams Ltd
✨Know Your Stuff About Sleep
Before the interview, brush up on your knowledge of sleep products and the technology used at Dreams, like the Sleepmatch system. Being able to discuss how these products can benefit customers will show your genuine interest in the role.
✨Show Off Your People Skills
Since this role is all about connecting with customers, prepare examples of how you've successfully built rapport in previous roles or situations. Think of times when you went above and beyond to help someone – those stories will resonate well!
✨Demonstrate Your Motivation
Be ready to talk about what drives you, especially in a sales environment. Share your enthusiasm for meeting targets and how you plan to contribute to the store's success. A motivated attitude can really set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or how the team collaborates to create a great customer experience. This shows you're not just interested in the job, but also in growing with the company.
