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For Companies At a Glance
- Tasks: Provide exceptional customer service and help customers find their perfect mattress.
- Company: Join the UK's most loved bed retailer, Dreams.
- Benefits: Competitive salary, uncapped commission, discounts, and wellness support.
- Other info: Flexible hours with opportunities for career progression and extra earnings.
- Why this job: Make a real difference in customers' lives while working in a fun environment.
- Qualifications: Engaging personality, great communication skills, and a willingness to learn.
The predicted salary is between 15000 - 15000 £ per year.
The Role
In your dream role, you`ll receive:
- Competitive salary: £15,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New in 2024: enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Falkirk, for 20 hours a week, you will be a vital part of the store`s success. We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day:
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The Person
This is the type of person we`re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You`ll need to be able to commit to working 20 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you`ll have the opportunity to earn even more commission!
About Dreams
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs. With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job.
Locations
Retail Sales Assistant in Falkirk, Scotland employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Falkirk, Scotland
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Dreams' values and products. This way, you can show off your passion for beds and how you can contribute to making every customer’s experience exceptional.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing with a friend. Work on your communication and rapport-building skills so you can shine during your interview.
✨Tip Number 3
Be ready to share your motivation! Think of examples where you've shown determination or teamwork in the past. This will help you demonstrate that you're the perfect fit for the Dreams family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Dreams team. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Retail Sales Assistant in Falkirk, Scotland
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Let your engaging and positive personality shine through in your application. Share a bit about yourself and why you're excited about joining our team at Dreams.
Tailor Your Application: Make sure to tailor your application to the Retail Sales Assistant role. Highlight any relevant experience or skills that show you can connect with customers and work well in a team. We love a good fit!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, just like how we want our customers to feel when they visit our stores.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Dreams Ltd
✨Know Your Stuff About Sleep
Before the interview, brush up on your knowledge of sleep products and the Sleepmatch technology. Being able to discuss how different mattresses cater to various sleep preferences will show your genuine interest in the role and help you connect with the interviewers.
✨Show Off Your People Skills
Since this role is all about making customers feel at home, prepare examples of how you've successfully interacted with people in the past. Whether it's a time you helped a friend or resolved a conflict, showcasing your communication skills will highlight your suitability for the position.
✨Demonstrate Your Motivation
Be ready to talk about what drives you. Share your enthusiasm for sales targets and how you plan to achieve them. This will resonate well with the company’s focus on KPIs and show that you're not just looking for any job, but are genuinely excited about contributing to their success.
✨Ask Thoughtful Questions
Prepare some questions that reflect your curiosity about the company and the role. Inquire about training opportunities or how the team collaborates to create an enjoyable work environment. This shows that you're not only interested in the job but also in growing with the company.