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- Tasks: Provide exceptional customer service and help customers find their perfect mattress.
- Company: Join the UK's most loved bed retailer, Dreams, in a fun environment.
- Benefits: Competitive salary, uncapped commission, discounts, and wellness support.
- Why this job: Make a real difference in customers' lives while working with a passionate team.
- Qualifications: No specific qualifications needed, just a love for helping others.
- Other info: Temporary 3-month contract with opportunities for growth and development.
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference.
In your dream role, you`ll receive:
- Competitive salary: £15,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
The job: Working as part of our Retail team in Dunfermline, on a temporary 3 month contract for 30 hours a week, you will be a vital part of the store`s success. We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Responsibilities:
- Making our customers feel at home through exceptional service.
- Listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them.
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
Retail Sales Assistant in Dunfermline employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Dunfermline
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Dreams' values and products. This way, you can show off your passion for beds and how you can contribute to making every customer feel at home.
✨Tip Number 2
Practice your people skills! As a Retail Sales Assistant, you'll be chatting with customers all day. Role-play with a friend or family member to get comfortable asking questions and guiding them to the perfect mattress.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and approachable. A friendly smile and a tidy appearance will help you connect with customers right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Dreams family and ready to make bedtimes better!
We think you need these skills to ace Retail Sales Assistant in Dunfermline
Some tips for your application 🫡
Show Your Passion for Sleep: When you're writing your application, let your love for all things sleep shine through! Share why you think Dreams is the perfect place for you and how you can contribute to making bedtimes better.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail Sales Assistant role. Highlight any customer service experience and your ability to connect with people – it’s all about making our customers feel at home!
Be Personable in Your Cover Letter: Your cover letter is your chance to show us your personality! Keep it friendly and engaging, and don’t forget to mention why you’re excited about the opportunity to work with us at Dreams.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team of sleep-savvy Bed Experts!
How to prepare for a job interview at Dreams Ltd
✨Know Your Stuff About Beds
Before the interview, brush up on your knowledge of mattresses and sleep products. Understand the different types of mattresses Dreams offers and be ready to discuss how they can benefit customers. This shows your passion for the role and helps you connect with the company's mission.
✨Show Off Your People Skills
As a Retail Sales Assistant, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your ability to make customers feel at home.
✨Get Familiar with Sleepmatch Technology
Dreams uses innovative technology to help customers find their perfect mattress. Familiarise yourself with how Sleepmatch works and be prepared to explain it in simple terms. This will show that you're not only tech-savvy but also eager to assist customers in making informed decisions.
✨Dress the Part and Bring Your Energy
First impressions matter! Dress smartly and comfortably for the interview, reflecting the friendly and professional environment at Dreams. Also, bring your enthusiasm and energy; a positive attitude can go a long way in making a memorable impression on your interviewers.
