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- Tasks: Assist in delivering beds and furniture, ensuring a smooth customer experience.
- Company: Join Dreams, the UK's favourite bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive pay, performance bonuses, staff discounts, and wellness support.
- Why this job: Be part of a fun team, develop skills, and make customers happy every day.
- Qualifications: Friendly attitude, teamwork spirit, and willingness to learn are key; delivery experience is a plus.
- Other info: No Sunday work, flexible hours, and opportunities for career growth.
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, with over 200 stores, 6 central warehouses and 12 delivery centres nationwide. You`ll join our expert team who deliver 14,000 mattresses, bases, and headboards every single week.
The job: This is an exciting opportunity to join our delivery service team at Dreams. As a Delivery Driver Assistant, you`ll play a key role in serving our customers, ensuring their perfect bed is delivered without a hitch. Your standard working week will be 38.75 hrs (excluding breaks), however you`ll be paid in accordance with total hours worked to allow for variations in daily routes. This includes working alternate Saturdays with a day off in the week. No Sundays!
Here`s a taste of what you`ll be doing day-to-day:
- You`ll be out on the road, working alongside a Delivery Driver to fulfil our high-quality home delivery service.
- At every touchpoint during delivery, you`ll be acting as a professional representation of the Dreams brand.
- You`ll be hands-on in this physical role, so you might be lifting anything from a mattress to a sofa bed, alongside your driver assistant.
- With the help of our training, you`ll become an A* assembler. Whilst you build a range of bedroom furniture in our customers homes, you`ll have the opportunity to develop a strong rapport with them.
- Every step of the way, you`ll go the extra mile by providing an exceptional service to each and every customer.
In your dream role, you`ll receive:
- Competitive salary: £12.71 hourly rate
- Bonus: Performance-related monthly bonus to recognise our superstar dreamers.
- Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction program gives you the best possible start to your career with us, with the opportunity to progress into different business areas as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- Enhanced maternity and paternity pay.
This is the type of person we`re dreaming of:
- People-first: You will have a friendly and personable nature, with a passion for great service and making our customers happy!
- Experience: It would be super handy if you had some knowledge of home delivery services.
- Team player: Every dreamer plays a role in making each day enjoyable, so you`ll have a positive work ethic and thrive as a part of a team.
- Resilient: We know things don`t always go to plan, so remaining calm under pressure is important.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Willing to learn: To begin with, your ability to follow instructions will be important. As part of your induction, we`ll train you to be a top-notch assembler, so being open and willing to learn will be a big help.
- Flexible: You will need to be flexible with your working hours, including working on Saturdays.
Delivery Driver Assistant employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver Assistant
✨Tip Number 1
Familiarise yourself with the Dreams brand and its values. Understanding what makes Dreams unique will help you connect with the team and demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your customer service skills in conversations. Since this role is all about providing exceptional service, be ready to share examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Be prepared to discuss your teamwork experience. This position requires collaboration with a Delivery Driver, so think of instances where you've successfully worked as part of a team to achieve a common goal.
✨Tip Number 4
Demonstrate your flexibility and willingness to learn. Highlight any past experiences where you've adapted to changing situations or taken on new challenges, as this will show you're a great fit for the dynamic nature of the job.
We think you need these skills to ace Delivery Driver Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or delivery roles. Emphasise any skills that align with the job description, such as teamwork, communication, and physical stamina.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention why you want to work at Dreams specifically and how you can contribute to their mission of making bedtimes better.
Highlight Relevant Skills: In your application, be sure to mention specific skills that are important for the Delivery Driver Assistant role, such as being a team player, having a friendly nature, and being resilient under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dreams Ltd
✨Show Your People Skills
As a Delivery Driver Assistant, you'll be interacting with customers regularly. Make sure to highlight your friendly and personable nature during the interview. Share examples of how you've provided great service in the past.
✨Demonstrate Team Spirit
This role requires you to work closely with a Delivery Driver and other team members. Be prepared to discuss your experiences working in a team and how you contribute to a positive work environment.
✨Emphasise Your Flexibility
Since the job involves varying hours, including Saturdays, it's important to show that you're adaptable. Mention any previous roles where you had to adjust your schedule or take on different responsibilities.
✨Prepare for Physical Tasks
The role is hands-on and physical, so be ready to talk about your ability to handle such tasks. If you have experience with lifting or assembling furniture, make sure to bring it up during the interview.
