Dreams Ltd in the City of London is seeking a Service Support Manager to coach and support our Delivery Drivers, Assistants and Warehouse Operatives, ensuring orders, stock and performance stay on track. You will lead team meetings, oversee inventory, liaise with suppliers, recruit and onboard new staff, and resolve customer enquiries with professionalism to protect our sleep promise.
This role runs Monday to Friday, 1pm–10pm, and offers the chance to shape service standards across the UK
Delivery Operations Leader – Customer Service & KPIs in City of London employer: Dreams Ltd
At Dreams, we pride ourselves on being an exceptional employer, offering a competitive salary and an uncapped commission scheme that rewards your hard work. Our vibrant work culture in Dumfries fosters team engagement and personal development, with numerous opportunities for training and progression, alongside fantastic benefits like generous discounts and wellness support. Join us to not only achieve your career goals but also to be part of a fun and supportive environment where every day brings new opportunities to excel.
