At a Glance
- Tasks: Deliver exceptional customer service and help customers find their perfect sleep solutions.
- Company: Join a leading retail brand focused on customer satisfaction and team spirit.
- Benefits: Competitive salary, uncapped commission, discounts, and wellness support.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a dynamic team and make a real difference in customers' lives.
- Qualifications: No sales experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 19000 - 19000 £ per year.
The Role
In your dream role, you’ll receive:
- Competitive salary: £19,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You’ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, whether it’s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
New in 2024 - enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Crawley for 25 hours a week, you will be a vital part of the store’s success. We want every store visit to be exceptional for our customers, so you’ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here’s a taste of what you’ll be doing day-to-day:
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer’s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you’ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The Person
This is the type of person we’re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you’ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night’s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You’ll need to be able to commit to working 25 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends.
Retail Sales Assistant in Chichester employer: Dreams Ltd
At Dreams, we pride ourselves on being an exceptional employer, offering a competitive salary and uncapped commission to reward your hard work. Our vibrant work culture in Crawley fosters personal growth through comprehensive training and development opportunities, alongside fantastic employee benefits like discounts on products and wellness support. Join us to be part of a team that values your contributions and helps you thrive in your career while making a meaningful impact on our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Chichester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dreams. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their dream.
✨Tip Number 2
Practice your people skills! As a Retail Sales Assistant, you'll be chatting with customers all day. Try role-playing with friends or family to get comfortable with asking questions and guiding customers through their shopping experience. The more relaxed you are, the better you'll connect!
✨Tip Number 3
Show off your motivation! During interviews, share examples of times you've gone above and beyond, whether in work or personal projects. This will highlight your determination to hit those KPIs and sales targets, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of retail. Don’t miss out on the chance to join our team at Dreams!
We think you need these skills to ace Retail Sales Assistant in Chichester
Some tips for your application 🫡
Show Your Personality:Let your unique personality shine through in your application! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with customers.
Tailor Your CV:Make sure your CV is tailored to the Retail Sales Assistant role. Highlight any relevant experience or skills that show you’re a people-first communicator and a motivated team player. We love seeing how you can fit into our Dreams family!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share specific examples of how you’ve provided exceptional service or worked towards targets in the past. We want to know what makes you tick!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to jump into the Dreams experience!
How to prepare for a job interview at Dreams Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Sales Assistant at Dreams. Familiarise yourself with their products, especially the Sleepmatch technology. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Off Your People Skills
Since this role is all about connecting with customers, be ready to demonstrate your communication skills. Think of examples from your past experiences where you've successfully built rapport or helped someone. This will highlight your people-first attitude.
✨Be Ready to Discuss KPIs
Even if you don’t have sales experience, it’s important to show your motivation to meet targets. Prepare to discuss how you’ve worked towards goals in previous roles or projects. This will show that you’re driven and ready to contribute to the store's success.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or how the team collaborates to create an enjoyable work environment. This shows your willingness to learn and be part of the team.
