At a Glance
- Tasks: Deliver exceptional customer service and help customers find their perfect mattress.
- Company: Join Dreams, the UK's most loved bed retailer with a fun and friendly culture.
- Benefits: Earn a competitive salary, uncapped commission, and enjoy amazing discounts.
- Other info: Flexible full-time hours with opportunities for career progression and personal development.
- Why this job: Be part of a team that makes bedtimes better and helps customers sleep well.
- Qualifications: No sales experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 28000 - 28000 £ per year.
The Role
In your dream role, you’ll receive:
- Competitive salary: £28,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You’ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, whether it’s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
-- New in 2024 - enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Bournemouth, you will be a vital part of the store’s success. We want every store visit to be exceptional for our customers, so you’ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here’s a taste of what you’ll be doing day-to-day:
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer’s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you’ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The Person
This is the type of person we’re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you’ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night’s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You’ll need to be able to commit to working full time (38.5 hours per week). Our stores are awake 7 days a week, so you will be expected to work 5 out of 7 including weekends and bank holidays. On these busy days, you’ll have the opportunity earn even more commission!
About Dreams
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well. Together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that’s a lot of Zzzs.
With over 200 stores nationwide, you’ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you’re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
Retail Sales Assistant in Bournemouth employer: Dreams Ltd
At Dreams, we pride ourselves on being an exceptional employer, offering a competitive salary and uncapped commission to reward your hard work. Our vibrant Bournemouth store fosters a supportive and inclusive work culture, with ample opportunities for personal growth through comprehensive training and development programmes. With fantastic employee benefits, including generous discounts and wellness support, we ensure that our team feels valued and motivated every day.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Bournemouth
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Dreams' values and culture. This way, you can show how your personality aligns with their people-first approach.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable talking about your experiences and how they relate to customer service. Remember, being engaging is key!
✨Tip Number 3
Show your motivation! Be ready to discuss how you plan to hit those KPIs and sales targets. Share examples of times you've gone above and beyond in previous roles or situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dreams team!
We think you need these skills to ace Retail Sales Assistant in Bournemouth
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share a bit about what makes you tick, especially if it relates to customer service or teamwork.
Tailor Your Application:Make sure to customise your application for the Retail Sales Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to connect with customers or your motivation to hit targets.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team. Remember, we’re looking for effective communicators!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Dreams Ltd
✨Know Your Stuff
Before the interview, make sure you understand Dreams' products and services. Familiarise yourself with the Sleepmatch technology and how it benefits customers. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your People Skills
As a Retail Sales Assistant, you'll be interacting with customers all day. Prepare examples of how you've successfully built rapport or provided excellent service in the past. Highlight your ability to listen and respond to customer needs, as this is key to making every store visit exceptional.
✨Demonstrate Your Motivation
Even if you don't have previous sales experience, express your determination to meet KPIs and sales targets. Share any personal goals or achievements that reflect your motivation and willingness to learn. This will resonate well with the hiring team looking for driven individuals.
✨Be Ready to Discuss Flexibility
Since the role requires working weekends and bank holidays, be prepared to discuss your availability. Show that you're flexible and willing to adapt to the store's needs. This will demonstrate your commitment to being a valuable team player at Dreams.
