Data Privacy and eDiscovery Assistant - FTC in Bourne End

The Role

We are looking for a Data Privacy Assistant to join our Technology team for a 6-month fixed term, based in Loudwater, Buckinghamshire. In this role, you will assist the Data Privacy Lead with the management and execution of Data Subject Access Requests (DSARs) and eDiscovery activities, ensuring compliance with data protection regulations and internal policies.

Here’s a taste of what you’ll be doing day-to-day:

• Conduct data protection impact assessments.
• Liaise with the Information Commissioner's Office and other external stakeholders.
• Maintain our Record of Processing Activities, and other associated documentation.
• Manage escalated or complex enquiries, customer privacy queries and complaints arising from team casework.
• Assist in identifying compliance gaps and problems, undertake analysis, challenge poor practices diplomatically and make effective recommendations.
• Assist with work in relation to Subject Access Requests to ensure that the organisation complies with statutory deadlines whilst providing a good service to internal and external stakeholders.
• Track actions and responses in respect of personal data security breach incidents, to ensure that these are suitably prioritised and that investigations are carried out in accordance with procedure and recommended remedial action is implemented.
• Assist with the OneTrust Vendor DPIA, Risk management and Privacy system, ensuring all Dreams Suppliers are compliant with current policy.
• Liaise with Dreams suppliers and internal teams to complete GDPR paperwork.

The Person

This is the type of person we’re dreaming of:

• Knowledge and comprehension of data protection laws (UK GDPR, EU GDPR, DPA (Data Protection Act) and practices.
• Experience with Microsoft Purview and eDiscovery tools.
• Proven administrative experience gained in a fast-paced environment, ideally within Retail, Leisure, or Hospitality.
• Experience of managing large volumes of paperwork.
• Ability to deliver results within defined timelines.
• Confidence to build relationships across all levels of the business.
• Excellent IT skills, including Microsoft Office suite, with the ability to produce written reports and manipulate data.

In your dream role, you’ll also receive:

• Bonus: Our discretionary annual bonus scheme recognises the hard work and dedication of our superstar dreamers.
• Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
• Buy-in schemes: You’ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
• Parking: Our free onsite parking gives you peace of mind when you travel.
• Wellbeing: We partner with the Retail Trust to offer a 24-hour helpline with a variety of support services, as well as hosting an on-site gym and out of hours GP service.
• Hybrid working: We trust you to work your hours responsibly to suit you!

About Dreams

At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well. There’s over 250 of us at our affectionately named 'Bedquarters' in High Wycombe, Buckinghamshire, where every dreamer makes a difference. We’re super passionate about our people-first culture, which means we like to keep things simple and celebrate every success, big or small! From a payday treats trolley to charity fundraisers and all-staff lunches, we know we do it best when we do it together. And together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and have our very own Bed Factory right here in the UK. You’ll even get a guided tour when you join - that’s part of our mission to get you fully bed-ucated during your induction. With 208 stores nationwide, 6 central warehouses and 12 delivery centres, we sell 14,000 mattresses, bases and headboards every single week. Now that’s a lot of Zzzs. So if you’re bonkers about bed, silly for siestas and keen on your kip, we think Dreams could be the perfect place for you. Dreams. Love your job.