At a Glance
- Tasks: Lead a dynamic team to boost sales and create an amazing customer experience.
- Company: Join Dreams, the UK's most loved bed retailer with a fun and friendly culture.
- Benefits: Enjoy a competitive salary, uncapped commission, and fantastic discounts on products.
- Other info: Access to wellness resources and opportunities for personal and professional growth.
- Why this job: Make a real impact in a supportive environment while helping customers find their perfect bed.
- Qualifications: Retail or sales experience with strong leadership and communication skills.
The predicted salary is between 24750 - 30250 £ per year.
A competitive salary of £38,000 on target earnings.
Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards.
Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
Buy-in schemes: You’ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
Progression: We’ll support your development with the opportunity to progress, whether it’s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team.
Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
New in 2024 - enhanced maternity & paternity pay.
This role is a vital part of the management team in Middlebrook. You will work closely with the Store Manager to help drive team engagement and maximise all sales opportunities.
With your help and guidance, the store team will ensure every customer finds their perfect bed.
Here’s a taste of what you’ll be doing day-to-day:
- Assisting with the day-to-day management of the store team to increase sales and ensure the highest level of customer satisfaction.
- Playing a key role in creating a positive environment within your store, ensuring you and the team are regularly involved in business initiatives, sharing best practice and having fun.
- In the Store Manager’s absence, you will proactively lead the team to achieve set goals, expectations and targets through effective coaching and training.
- Motivating and inspiring all of our valued dreamers.
- Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience.
The type of person we’re dreaming of:
- Experience: You’ll be able to demonstrate previous retail or commercial sales experience, preferably with some experience of store and team management.
- Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making.
- Motivated: You will be highly experienced at working to performance targets, leading by example to identify sales opportunities and achieve results.
- Inspirational: Your strong ability to lead will inspire and motivate your team.
- Communicator: Using your excellent communications skills, you’ll be able to build rapport and establish great relationships with customers and colleagues.
- Customer-focused: Every day, you’ll live our mission by putting our customers at the heart of everything you do.
About Dreams:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well.
Together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week.
With over 200 stores nationwide, you’ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference.
We can’t promise breakfast in bed, but we can promise these:
- Wellbeing that works: It’s central to how we look after each other.
- Perks you can pick: Life looks different for everyone, so we give you options.
- Room to grow: Your career should feel as supportive as one of our mattresses.
- Extra goodies: Every department has its own set of additional perks too.
Every colleague gets free access to the Retail Trust wellness hub, giving you round-the-clock care for both body and mind.
Need to see a GP at 3am? Sorted. Need confidential counselling or expert financial advice? That’s covered too.
You’ll also have access to wellbeing resources, self-care tools, and a helpline whenever you need to talk things through.
Your career should feel like a journey, not a dead end. That’s why we invest in training and development that helps you stretch your skills and reach your next goal.
Where you’ll be working: Dreams Middlebrook, Middlebrook Retail Park, The Linkway, Bolton, BL6 6JA.
Assistant Store Manager in Horwich employer: Dreams Limited
Dreams Limited is an excellent employer, offering a supportive work environment where employees are valued and encouraged to grow. With a strong focus on customer satisfaction, our team enjoys staff discounts and access to wellbeing resources, making High Wycombe a fantastic location for those seeking meaningful and rewarding employment in the delivery and assembly sector.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Horwich
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Dreams Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Dreams Limited!
We think you need these skills to ace Assistant Store Manager in Horwich
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Dreams Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Dreams Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Dreams Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Dreams Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!