At a Glance
- Tasks: Deliver exceptional customer service and help customers find their perfect mattress.
- Company: Join Dreams, a leading retailer dedicated to improving sleep quality.
- Benefits: Competitive salary, uncapped commission, discounts, and wellness support.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Make a real difference in customers' lives while building your career.
- Qualifications: Engaging personality, strong communication skills, and a willingness to learn.
The predicted salary is between 20563 - 25133 £ per year.
In your dream role, you`ll receive
- Competitive salary: £29,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- -- New in 2024 - enhanced maternity & paternity pay
The job
Working as part of our Retail team in Falkirk, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day
- Making our customers feel at home through exceptional service.
At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them.
Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The Person
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You`ll need to be able to commit to working full time (38.5 hours per week).
Our stores are awake 7 days a week, so you will be expected to work 5 out of 7 including weekends and bank holidays.
On these busy days, you`ll have the opportunity earn even more commission!
The Role
Join the Dreams team and build your career helping the nation sleep better.
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Retail Sales Assistant in Falkirk employer: Dreams Limited
At Dreams, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture in our Edinburgh Straiton store. With competitive salaries, uncapped commission, and a strong focus on employee wellbeing and development, we ensure that every team member feels valued and has the opportunity to grow their career while enjoying fantastic perks and discounts. Join us in creating a positive impact on our customers' lives as we make bedtimes better together.
