At a Glance
- Tasks: Lead a team to deliver exceptional service and drive store performance.
- Company: Dreams, the UK's leading bed retailer with a fun and friendly culture.
- Benefits: Competitive salary, generous discounts, wellness support, and flexible perks.
- Other info: Opportunities for career growth and personal development in a supportive environment.
- Why this job: Inspire others while helping customers find their perfect sleep solution.
- Qualifications: Retail leadership experience and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Your dream role
Lead the team that brings the magic together. You’ll inspire brilliant service, drive store performance and help every customer find the bed of their dreams.
How you’ll help the nation sleep better
- Lead, motivate and support your team to deliver brilliant service and sales.
- Coach colleagues, set clear goals and celebrate success.
- Create a positive, inclusive store where customers and colleagues feel welcome.
- Accountability of store performance, rotas and day-to-day standards.
The dream qualities
- An experienced retail or commercial sales leader with a strong track record.
- Business minded, confident and focused on results.
- A natural coach and clear communicator who brings out the best in others.
- Customer-obsessed and passionate about creating a great store experience.
- A brilliant communicator who puts customers first.
In return we offer you
- Competitive on target earnings
- Generous staff discount, plus savings on restaurants, holidays, and shopping
- 24-hour Retail Trust helpline and resources
- Buy-in schemes for extra holiday, private healthcare, or savings and loans
About Dreams
Since 1985, we've been making bedtimes better, and we're not hitting the snooze button anytime soon. Backed by Somnigroup, the world's largest bedding provider, we sell over 14,000 mattresses, bases and headboards every week. With over 200 stores nationwide, you'll lead a team of sleep-savvy Bed Experts in a fun, friendly environment where every dreamer makes a difference. If you're bonkers about beds, keen on your kip and passionate about people, Dreams could be the perfect place for you.
Wellbeing that works
It’s not something we sweep under the bed – it’s central to how we look after each other.
Perks you can pick
Life looks different for everyone, so we give you options.
Room to grow
Your career should feel as supportive as one of our mattresses.
Extra goodies
Every department has its own set of additional perks too.
Where you’ll be working
Here is where you’ll be based, whether that’s Bedquarters, or our Bed Factory or one of our stores.
Bolton
Store Manager - Middlebook in Bolton employer: Dreams Limited
At Dreams, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture in our Edinburgh Straiton store. With competitive salaries, uncapped commission, and a strong focus on employee wellbeing and development, we ensure that every team member feels valued and has the opportunity to grow their career while enjoying fantastic perks and discounts. Join us in creating a positive impact on our customers' lives as we make bedtimes better together.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Middlebook in Bolton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Dreams Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Dreams Limited!
We think you need these skills to ace Store Manager - Middlebook in Bolton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Dreams Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Dreams Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Dreams Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Dreams Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
