At a Glance
- Tasks: Lead a dynamic team, drive sales, and create exceptional customer experiences.
- Company: Join Dreams & Sofatime, a vibrant retail leader in Newtownabbey.
- Benefits: Enjoy generous discounts, enhanced family leave, and a supportive work environment.
- Other info: Flexible hours with opportunities for career growth and recognition.
- Why this job: Make a real impact as a Store Manager and inspire your team to succeed.
- Qualifications: Retail management experience and a passion for developing people.
The predicted salary is between 28000 - 30000 £ per year.
Reports To: Head of Sales
Location: Newtownabbey
Hours: 38 hours per week
Salary: OTE £60,000 (uncapped earning potential)
Are you an ambitious retail leader with a passion for sales, developing people and delivering exceptional customer experiences? If you're ready to take ownership of a successful store and make a real impact, we'd love to hear from you. At Dreams & Sofatime, we are looking for an inspiring Store Manager to lead our Newtownabbey team. This is a fantastic opportunity for a commercially driven leader who thrives in a fast-paced retail environment and enjoys motivating teams to exceed expectations.
As Store Manager, you'll have full responsibility for the success of your store. From driving sales performance and coaching your team to creating an exceptional customer journey, you'll lead from the front and play a key role in shaping the future success of the branch.
What You'll Be Doing
- Take full ownership of the day-to-day operation and commercial success of the Newtownabbey branch.
- Lead, coach and inspire your team to consistently achieve and exceed sales targets and key performance indicators.
- Lead by example through outstanding personal sales performance and a hands-on management style.
- Develop a high-performing team through regular coaching, one-to-one meetings and engaging team briefings.
- Build a strong partnership with your Assistant Manager, creating an effective and collaborative leadership team.
- Deliver an exceptional customer experience from first enquiry through to after-sales support.
- Ensure the showroom is presented to the highest standards, creating an environment that inspires customers.
- Analyse sales performance, identify opportunities and implement action plans to maximise results.
- Create effective commercial rotas that support customer demand and business performance.
- Take ownership of branch administration, compliance and health & safety, ensuring all standards are met.
- Champion our company values and create a positive, high-performance culture where everyone can succeed.
- Bring energy, enthusiasm and a positive attitude every day, inspiring your team to achieve more.
About You
You'll be an experienced retail leader who loves developing people and driving commercial success. You'll have:
- Previous experience as a Store or Branch Manager, or an experienced Assistant Manager ready to step into your first Store Manager role.
- A proven track record of delivering outstanding sales results and exceeding KPIs.
- Exceptional leadership skills with the ability to motivate, coach and develop high-performing teams.
- A hands-on leadership style, leading by example and inspiring others through your own performance.
- Excellent communication, organisational and decision-making skills.
- Strong commercial awareness with the confidence to identify opportunities and drive continuous improvement.
- A genuine passion for delivering outstanding customer service.
- Furniture retail experience is advantageous but not essential; we're looking for great leaders who know how to inspire teams and deliver results.
Why You'll Love Working With Us
We believe in rewarding our people and recognising the contribution they make to our success. That's why we offer a range of benefits designed to support you both at work and at home:
- Generous Staff Discount: Enjoy exclusive savings on our products for you, your family and friends.
- Free On-Site Parking: Convenient and hassle-free parking at work.
- Additional Annual Leave Opportunity: Through our Smoke Break Exchange initiative, non-smokers can earn an extra day's holiday each year.
- Length of Service Awards: We celebrate and reward loyalty and long-term commitment to the business.
- Enhanced Family Leave: Enhanced maternity and paternity benefits to support you during life's important moments.
- Employee Referral Bonus (£1,500): Recommend great people to join our team and receive a bonus when your referral is successful.
- Death in service (enrolled after 3-month service): Benefit is there to help provide financial support for your loved ones should the worst happen while you are employed by the Company.
The successful candidate will be required to work weekends and bank holidays and some evenings. We are proud to be an equal opportunities employer and are committed to creating a diverse and inclusive workplace where everyone has the opportunity to thrive.
*Please note the closing date may change if the company have received a suitable number of applications.
Store Manager in Newtownabbey employer: Dreams and Sofatime
At Dreams & Sofatime, we pride ourselves on being an exceptional employer, offering a vibrant and collaborative work culture in Coleraine. With competitive uncapped earning potential, generous staff discounts, and a commitment to employee growth through supportive management, we ensure that every team member can thrive while delivering outstanding customer experiences. Join us for a rewarding career where your ideas are valued and your contributions make a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Newtownabbey
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Dreams and Sofatime, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Dreams and Sofatime!
We think you need these skills to ace Store Manager in Newtownabbey
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Dreams and Sofatime, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Dreams and Sofatime and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Dreams and Sofatime that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Dreams and Sofatime
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
