Revenue Operations Manager
About HelpBnk
HelpBnk is Simon Squibb's free community for new founders. Anyone with an idea can join, get support and meet other people building something. It's free for founders and always will be. We're funded by the brands that want to back them.
HelpBnk is Simon Squibb's free community for new founders. Anyone with an idea can join, get support and meet other people building something. It's free for founders and always will be. We're funded by the brands that want to back them.
About the Starter Kit
The Starter Kit is our biggest initiative and it's growing fast. A new founder books a call with our team and comes away with the tools they need to run their business, set up properly from day one. That covers building their website, accounting, banking and workspace. Partners back the programme, so the founder gets a real head start and HelpBnk grows alongside them. We're live in the UK and US, expanding into new countries, and building the engine to take it much bigger.
The Starter Kit is our biggest initiative and it's growing fast. A new founder books a call with our team and comes away with the tools they need to run their business, set up properly from day one. That covers building their website, accounting, banking and workspace. Partners back the programme, so the founder gets a real head start and HelpBnk grows alongside them. We're live in the UK and US, expanding into new countries, and building the engine to take it much bigger.
The role
You'll own that engine. Every lead, booking, close and partner payout runs through systems you look after and keep improving. When they work, more founders get helped, faster.
You'll own that engine. Every lead, booking, close and partner payout runs through systems you look after and keep improving. When they work, more founders get helped, faster.
This is a builder role, not a ticket queue. You'll have real ownership from your first week and work directly with the Head of Revenue. Your job is to find what's slowing growth down and fix it.
What you own
- Revenue truth. Every close is matched to the partner payout behind it (Impact, PartnerStack). You catch missing tracking, payout changes and clawbacks before they cost us.
- Everything live, every day. Each morning you check that every part of the Starter Kit is working, from a founder's first opt-in to their tools being set up and tracked by the partner. If something's broken, you find it before the team does and fix it fast.
- The funnel. From opt-in to booking to show to close, you find where people drop out and fix it with the team.
- Email and sequences. You own every automation and sequence end to end, from booking reminders and no-show follow-ups to nurturing people who opted in but never booked. They fire correctly, stay on-brand and get tested regularly.
- Routing and speed to lead. Rotators, calendars and territory rules, so every lead reaches the right closer fast.
- Reporting. Dashboards and a weekly revenue review that tell us what happened, why, and what we're changing.
- Systems and automation. HubSpot, GHL, Zapier and every automation in between, with clean data flowing through all of them. When something is done by hand twice, you automate it.
- Playbooks. You write SOPs that let anyone run a process the same way.
Who you are
- You've run ops for a sales team that books a lot of calls, and you know HubSpot inside out.
- When two numbers don't match, you can't let it go until you know why.
- You build with AI. You use it to make dashboards, automations and tools, not just to write emails.
- You own things without anyone chasing you. If something breaks, it's fixed before anyone has to ask.
- You can explain the numbers in plain English to a closer, a partner or Simon.
- You care about founders and want your work to help real people start their business.
Don't apply if
- You want a comfortable 9–5.
- You're not willing to hustle, experiment and figure things out.
- You'd rather flag a problem than fix it.
- You need every task written out before you start.
- AI tools feel like a threat rather than a superpower.
Pay: $36k base + commission. OTE $60–$80k+
Stack: HubSpot, Go High Level, Zapier, Impact, PartnerStack, Calendly, Fathom, Meta Ads, Notion
Stack: HubSpot, Go High Level, Zapier, Impact, PartnerStack, Calendly, Fathom, Meta Ads, Notion
