At a Glance
- Tasks: Deliver goods, assist installation teams, and ensure a smooth customer experience.
- Company: Join Dream Doors Ltd, a leading name in kitchen makeovers with a supportive culture.
- Benefits: Enjoy a competitive salary, comprehensive training, and a collaborative team environment.
- Other info: Opportunities for growth in a respected, inclusive company.
- Why this job: Be part of a dynamic team making homes beautiful while gaining hands-on experience.
- Qualifications: Full UK driving licence, good communication skills, and a DIY understanding.
The predicted salary is between 25000 - 30000 £ per year.
Dream Doors Ltd is a highly recognised, established market leader in the kitchen make‑over / refurbishment industry with a network of c.100 franchisees across the UK. The company is multi‑award winning, highly respected within the franchisee industry and is part of Neighbourly UK’s group of brands, a values‑guided world‑leader of franchise brands focused on repairing, maintaining and enhancing customers’ homes and businesses.
Purpose of the Role
As Driver & Operations Assistant, you will have responsibility for receiving, inspecting and delivering goods to customers’ homes. You will support the installation teams handling materials and providing hands‑on assistance where required, and carry out other general duties to support the showroom operation.
Key Responsibilities
- Check in goods against purchase orders and inspect materials for damage, reporting any issues to enable re‑order in a timely fashion.
- Ensure each individual item and ancillary product is picked in accordance with the individual customer’s survey list & fitters pack.
- Load and unload the van of materials for order/into the customer’s home on the day of the installation.
- Collect and dispose of waste from completed installations.
- Put out A‑board signs and assist with leafleting in and around the vicinity of the customer’s premises.
- Collect materials and sundries from wholesalers as required.
- Assist fitter with fits (e.g., lifting worktops, preparing doors with hinges and handles).
- Liaise with customers in their homes, supporting the installation process and ensuring a seamless and positive customer journey.
- Clean customer kitchens post‑fit (dust, waste removal, etc.).
- Carry out general duties around the showroom as required (e.g., stock take, ensuring stock room and showroom are tidy).
- Work as part of a small team, helping in all departments as the business dictates.
- Perform manual handling in line with manual handling guidelines.
Experience
Previous similar experience advantageous. DIY understanding (using basic tools such as screwdriver, drills, etc.).
Skills / Knowledge
- IT literate (Microsoft Office/CRM)
- Full UK Driving Licence (clean)
- Driving experience (ideally utilising a long wheelbase van)
- Excellent communication skills and customer service knowledge
- Ability to work independently, identify challenges and be solution focused.
Behaviours
- Resilient
- Customer and sales focused
- Open & clear communicator
- Organised
- Self‑motivated & hardworking
- Problem solver
- Proactive & hands‑on
- Willingness to learn
What We Can Offer
Competitive salary, comprehensive training and support, a collaborative and supportive team environment.
Inclusivity Statement
Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Driver & Operations Assistant - Lichfield in Brackley employer: Dream Doors Limited
Dream Doors Ltd is an exceptional employer, offering a competitive salary and comprehensive training within a collaborative and supportive team environment in Lichfield. As a market leader in the kitchen refurbishment industry, employees benefit from opportunities for personal growth and development while contributing to a values-driven mission that enhances customers' homes. The inclusive work culture ensures that every team member is respected and valued, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Driver & Operations Assistant - Lichfield in Brackley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dream Doors Ltd. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills, like your DIY knowledge and customer service experience, align with the Driver & Operations Assistant role. Confidence is key!
✨Tip Number 3
Show off your hands-on skills! Since this role involves manual handling and assisting with installations, be ready to share examples of when you've used tools or tackled similar tasks. It’ll demonstrate that you’re not just talk but can get stuck in too.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Driver & Operations Assistant - Lichfield in Brackley
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to our mission.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the Driver & Operations Assistant role. We want to see how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Dream Doors Limited
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Driver & Operations Assistant. Familiarise yourself with tasks like checking in goods, assisting installation teams, and liaising with customers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your DIY Skills
Since the job involves some hands-on work, be ready to discuss any DIY experience you have. Mention specific tools you've used and how comfortable you are with tasks like lifting worktops or preparing doors. This will show that you're not just a driver but also someone who can contribute practically.
✨Emphasise Communication Skills
Excellent communication is key in this role, especially when liaising with customers. Prepare examples of how you've successfully communicated in previous jobs or situations. Highlight your ability to keep things clear and positive, ensuring a seamless customer journey.
✨Be Proactive and Solution-Focused
During the interview, share instances where you've identified challenges and come up with solutions. This could be anything from resolving a delivery issue to improving a process. Showing that you're proactive and can think on your feet will impress the interviewers.
