Non-Executive Director

A UK regulated bank is seeking to appoint a Non-Executive Director as it enters the next stage of its development.

The organisation has completed a significant period of turnaround, leadership change and operational transformation. It is now moving to project delivery into a more stable phase focused on commercial growth, scalability and long-term value creation.

The bank is strengthening its technology, operating model, risk framework and commercial proposition. It is also implementing new banking, transaction monitoring and finance infrastructure, while improving client onboarding, automation and the use of AI.

The Board is now considering how it should evolve to support this next stage.

Role Purpose

The successful Non-Executive Director will provide independent challenge, strategic guidance and relevant sector experience as the bank grows.

The Board is particularly interested in an individual who combines payments or fintech expertise with experience scaling a business in a regulated environment.

The successful person will understand how to support ambitious commercial growth while maintaining appropriate controls, regulatory standards and risk appetite.

Key Responsibilities

The Non-Executive Director will:

• Provide independent challenge and support to the CEO, executive leadership team and wider Board.
• Contribute to the bank’s commercial growth and scaling strategy.
• Advise on developments across payments, fintech, banking infrastructure and financial services technology.
• Help the Board assess growth opportunities within the organisation’s agreed risk appetite.
• Provide guidance on regulatory, operational and reputational risks associated with expansion.
• Support the development of a scalable operating model, including the use of technology, automation and AI.
• Challenge management on whether the organisation has the leadership, systems, processes and controls required for sustainable growth.
• Provide insight into customer acquisition, partnerships, market expansion and commercial strategy.
• Support the Board in balancing entrepreneurial decision‑making with the requirements of a regulated bank.
• Contribute to discussions with shareholders and investors where appropriate.
• Use their network and market knowledge to support the organisation’s strategic development.

Requirements

The successful candidate is likely to have:

• Senior executive or board‑level experience within payments, fintech, banking or regulated financial services.
• Experience growing or scaling a business, ideally through a significant period of transformation.
• Strong understanding of banking risk, regulatory expectations and governance.
• Experience balancing commercial ambition with appropriate risk appetite and controls.
• Knowledge of payments infrastructure, financial technology or banking platforms.
• Experience working with shareholders, investors, regulators and senior executives.
• A strong understanding of the challenges faced by regulated growth businesses.
• Experience operating in an entrepreneurial, fast‑changing or complex environment.
• A track record of providing constructive challenge at Board level.

Relevant backgrounds could include:

• Former CEO, COO, CRO, Chief Payments Officer or senior commercial leader within a bank, payments business or fintech.
• Founder or senior executive who has successfully scaled a regulated financial services organisation.
• Executive with experience of turnaround, transformation or value creation.
• Board member with experience of supporting a business through growth, investment or an eventual transaction.
• Senior risk leader who also understands commercial growth and customer strategy.

Personal Attributes

The successful person will be:

• Commercially minded and strategically focused.
• Comfortable challenging established thinking.
• Pragmatic, credible and able to operate at pace.
• Entrepreneurial while maintaining strong regulatory judgement.
• Able to understand both the opportunity and the potential risks associated with growth.
• Collaborative and capable of building effective relationships with the Chair, CEO, Board and executive team.
• Comfortable operating in an organisation that has undergone significant change.

Current Strategic Priorities

The Board and executive leadership team are currently focused on:

• Moving from turnaround and remediation into sustainable growth.
• Building a scalable and commercially successful bank.
• Strengthening payments and fintech expertise at Board level.
• Ensuring growth remains aligned with regulatory requirements and risk appetite.
• Improving banking, transaction monitoring and finance infrastructure.
• Automating manual processes and increasing operational efficiency.
• Developing the organisation’s use of AI and technology.
• Strengthening the leadership team and wider operating model.
• Creating long‑term value for shareholders and investors.

Time Commitment

The expected time commitment, committee responsibilities and Board meeting schedule will be agreed as part of the appointment process.