About us
DRAYTON is a long-established promotional merchandise company (40 years) based in Reading. We provide creative merchandise ideas and solutions to clients across a huge variety of sectors. Anything from a cupcake to a Christmas bauble, or a parasol to a full exhibition stand. With a large range of in-house branding machinery and a 3,500 sq ft showroom, we also look after logistics and build webstores to support clients' events and exhibitions, shipping materials worldwide.
The role
We're seeking an intelligent, fast-learning Sales Coordinator who can handle a variety of administrative tasks, support our sales team, and build strong relationships with clients and suppliers.
Key responsibilities
- Manage web orders for event merchandise, including updating our webstore, picking and packing goods, and dispatching via couriers to UK and overseas locations
- Support the sales team by liaising with clients and suppliers to ensure smooth order processing and delivery
- Learn and maintain our software systems to update order details, deliveries, invoices, and incoming stock
- Oversee the checking in of goods delivered to our premises
- Coordinate time-sensitive deliveries of event materials (including exhibition stands, displays, and merchandise) to multiple locations
- Handle client gift deliveries worldwide, ensuring timely and accurate dispatch
- Provide excellent customer service, maintaining a professional and pleasant manner in all client and supplier interactions, whether on the phone or face to face
Who we're looking for
- A caring, enthusiastic individual who takes pride in their work and excels at customer satisfaction, exceeding client expectations
- A well-organised individual who is passionate about not only doing their best, but doing whatever it takes to get the job done
- An excellent team player who values supporting colleagues as much as achieving personal success
- Someone with a bubbly, positive personality and strong communication skills
- An adaptable, quick learner, capable of mastering new systems and processes
- A creative thinker, eager to contribute ideas and improve workflows
This role has a clear progression path to a Sales Account Manager position after approximately one year of successful performance. As a Sales Account Manager, you'll take on increased responsibility for client relationships, strategic sales planning, and account growth.
What you'll get
- Free on-site parking
- Private healthcare after 2 years' service
- Casual dress
- Well-equipped kitchen and well-maintained offices
- Option for free branded clothing and samples
- Normally an extended Christmas break
Please note this role is fully office-based, with no hybrid working
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Sales Administration Assistant in Reading employer: Drayton
At The Drayton, we pride ourselves on being more than just a workplace; we are a vibrant community that values exceptional service and innovative design. As a Chief of Staff, you will join a passionate, predominantly female team dedicated to redefining flexible office spaces, offering you the opportunity to shape our growth while enjoying a supportive work culture that prioritises employee development and collaboration. With competitive salaries and a focus on creating outstanding working environments, The Drayton is an excellent employer for those looking to make a meaningful impact in a dynamic setting.
