At a Glance
- Tasks: Lead and scale operations across supply chain, logistics, and customer experience.
- Company: Join a rapidly growing retail brand with a dynamic culture.
- Benefits: Competitive salary, career growth, and the chance to shape operational excellence.
- Other info: Exciting opportunity for those ready to thrive in a high-growth setting.
- Why this job: Make a real impact in a fast-paced environment while driving customer satisfaction.
- Qualifications: Proven leadership in consumer products and complex supply chains.
The predicted salary is between 63000 - 77000 £ per year.
Drayton are delighted to be partnering with a highly successful, high growth retail brand to appoint an Operations Director.
Reporting into the senior leadership team, this is a pivotal leadership appointment with responsibility for leading and scaling the end to end operation across supply chain, fulfilment, logistics, customer experience and operational systems.
In This Role You Will
- Lead the end to end operational agenda across supply chain, fulfilment, warehousing, logistics, distribution and third party partnerships.
- Oversee a complex international supply chain, managing manufacturing partners, inbound logistics, inventory planning and fulfilment operations.
- Develop and execute the logistics and distribution strategy, optimising service levels, resilience and cost to serve.
- Champion customer experience excellence, ensuring operational performance consistently supports a premium customer proposition.
- Drive the development and evolution of operational systems, including ERP, warehouse management and order management platforms.
- Lead cross functional operational activity, aligning internal and external stakeholders to deliver exceptional execution.
Requirements
- Significant leadership experience within a consumer products, ecommerce, retail or direct to consumer environment.
- A strong track record managing complex end to end supply chains, including manufacturing, logistics, warehousing and fulfilment.
- Experience operating within a growth environment, supporting businesses as they scale in size, complexity and capability.
- Strong experience managing third party logistics providers and external supply chain partners.
- Exposure to ERP, warehouse management and operational technology systems, with the ability to leverage data to drive performance.
The Ideal Profile
- An experienced operations leader with a strong understanding of consumer focused supply chains and customer centric operating models.
- Commercially minded and highly analytical, with the ability to translate operational excellence into business performance.
- A credible and influential leader, capable of building strong relationships across multiple stakeholder groups.
- Comfortable operating within a fast paced, high growth environment where agility, resilience and adaptability are essential.
This is an exceptional opportunity to join an ambitious and rapidly scaling consumer business and play a key role in shaping the future operating model, capability and infrastructure required to support its next phase of growth.
The role will be based in the South East, with regular travel to operational sites.
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Operations Director in Birmingham employer: Drayton
At The Drayton, we pride ourselves on being more than just a workplace; we are a vibrant community that values exceptional service and innovative design. As a Chief of Staff, you will join a passionate, predominantly female team dedicated to redefining flexible office spaces, offering you the opportunity to shape our growth while enjoying a supportive work culture that prioritises employee development and collaboration. With competitive salaries and a focus on creating outstanding working environments, The Drayton is an excellent employer for those looking to make a meaningful impact in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director in Birmingham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Drayton and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Drayton!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Drayton keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Director in Birmingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Drayton:This is your chance to really connect with the team at Drayton. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Drayton
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Drayton.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Drayton that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Drayton. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
