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- Tasks: Document systems, maintain critical technologies, and ensure smooth operations.
- Company: Join Drax, a leader in renewable energy and sustainability.
- Benefits: Enjoy private healthcare, a generous pension plan, and 25 days holiday.
- Why this job: Make a real impact on the planet while shaping your career.
- Qualifications: Experience in End User Compute and IT service management required.
- Other info: Flexible working options and a commitment to inclusion and diversity.
The predicted salary is between 28800 - 48000 £ per year.
Full time, Permanent
Location – Drax Power Station, Selby – Hybrid working
Closing date: 12 January
Who we are: We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come.
About the role: You’ll take ownership of documenting systems and processes within the technology tower, while actively contributing to configuration, maintenance, and the smooth operation of critical technologies. From installing, configuring, and testing environments to ensuring day‑to‑day patching, monitoring, and performance management, you’ll keep everything running at peak capacity and compliance. You’ll monitor the environment to get full visibility into performance and availability, producing reviews, reports, and audit logs that demonstrate service quality. You’ll collaborate with Group IT to resolve escalations, support disaster recovery testing, and provide audit evidence, all while driving continual service improvement. With a customer‑centric approach, you’ll embrace IT Service Management practices, optimise infrastructure through ongoing analysis, and deliver resilient, compliant, and high‑performing technology services that make a real impact.
Who we’re looking for: To be successful in this role you’ll need to have a number of years of experience in a similar role along with technical experience in End User Compute including:
- VDI
- Desktop and mobile hardware and software
- Collaboration tools
- Identity and access management / security
- Monitoring, event management and other operational tools
- Meeting room and AV technology
- Managed print
Rewards and benefits: As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you’ll get:
- A discretionary bonus depending on company performance
- Private Healthcare
- SAYE (Sharesave): discretionary scheme from time to time
- Personal accident cover
- Group personal pension plan where we’ll pay up to 10%
- Holiday 25 days plus bank holidays
- Reimbursement of the cost of your annual membership of one relevant and appropriate professional body
We’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen.
At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background.
How to apply: Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email careers@drax.com. We reserve the right to close roles early when the particular role and/or location has had sufficient applications.
IT Operations Analyst - EUS in Selby employer: Drax
Contact Detail:
Drax Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Analyst - EUS in Selby
✨Tip Number 1
Network like a pro! Reach out to current employees at Drax on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your application noticed.
✨Tip Number 2
Prepare for the interview by diving deep into Drax's mission and values. Show us how your skills in IT Operations align with our goal of creating a sustainable energy future. We love candidates who are passionate about making a difference!
✨Tip Number 3
Practice common interview questions related to IT Operations. Think about scenarios where you've solved problems or improved processes. We want to hear about your hands-on experience and how you can contribute to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining the Drax family.
We think you need these skills to ace IT Operations Analyst - EUS in Selby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Operations Analyst role. Highlight your experience with End User Compute technologies and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about renewable energy and how you can contribute to our mission at Drax. Keep it concise but impactful, and let your personality come through.
Showcase Your Technical Skills: In your application, be sure to showcase your technical expertise in areas like VDI, collaboration tools, and monitoring systems. We’re keen to see how your skills can help us maintain peak performance and compliance in our operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Drax
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around End User Compute technologies like VDI, desktop and mobile hardware, and collaboration tools. Be ready to discuss how you've used these in past roles and any challenges you've overcome.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled issues in IT operations before. Think about times when you had to monitor performance, manage incidents, or improve service quality. This will demonstrate your proactive approach and ability to think on your feet.
✨Emphasise Your Customer-Centric Approach
Drax values a customer-centric mindset, so be prepared to talk about how you've prioritised user experience in your previous roles. Share specific instances where your actions led to improved satisfaction or efficiency for end-users.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing projects, or how Drax measures success in this role. This shows your genuine interest and helps you gauge if the company is the right fit for you.