Sales Support & Administration
Sales Support & Administration

Sales Support & Administration

Harwich +1 Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Drax

At a Glance

  • Tasks: Support sales operations with admin tasks, customer queries, and contract preparation.
  • Company: Join Drax, a leader in renewable energy and carbon removal solutions.
  • Benefits: Enjoy private healthcare, 25 days holiday, and a pension plan with up to 10% employer contribution.
  • Why this job: Be part of a team making a real impact on climate change while developing your career.
  • Qualifications: Strong Excel skills, attention to detail, and ability to manage multiple priorities are essential.
  • Other info: Flexible working options available; training provided for newcomers to the sector.

The predicted salary is between 28800 - 43200 £ per year.

Sales Support and Administration 12 month FTC Ipswich CLOSING DATE – 9th September 2025 Who we are: We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: As a key member of our team, you will: – Deliver comprehensive administrative assistance across all sales functions, ensuring smooth day-to-day operations. – Accurately prepare customer information, generate pricing, and secure offers using our internal systems. – Respond to queries via phone and email, identify solutions, and communicate them clearly and effectively. – Work closely with internal stakeholders to ensure contracts are prepared efficiently and to the highest standard. Who we’re looking for: To thrive in this role, you’ll ideally bring: – A strong command of Excel and other Office applications, with the ability to create, manage, and maintain multiple spreadsheets while handling data processing and administrative tasks with precision. – A solid understanding of the sales support process, exceptional attention to detail, and the ability to juggle competing priorities in a fast-paced environment. – Proven ability to meet tight deadlines while delivering outstanding customer service and accurate administrative support. – Familiarity with the electricity market is a plus. If you’re new to the sector, we’ll provide comprehensive training—you just need to show us your ability to learn quickly and apply new knowledge effectively. Rewards and benefits: As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you’ll get: – A discretionary bonus depending on company performance – Private Healthcare – SAYE (Sharesave): discretionary scheme from time to time – Personal accident cover – Group personal pension plan where we’ll pay up to 10% – Holiday 25 days plus bank holidays – Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. Talk to us about flexible working! How to apply: Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email careers@drax.com We reserve the right to close roles early when the particular role and / or location has had sufficient applications.

Locations

Harwich Essex

Sales Support & Administration employer: Drax

At Drax, we are not just committed to generating renewable energy; we are dedicated to creating a supportive and inclusive work environment where every employee can thrive. As a Sales Support & Administration professional in Ipswich, you will benefit from competitive rewards, including private healthcare and a generous pension plan, while being part of a team that values your contributions and fosters personal growth. Join us in making a meaningful impact on the climate challenge and shaping a sustainable future for generations to come.
Drax

Contact Detail:

Drax Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Support & Administration

✨Tip Number 1

Familiarise yourself with the electricity market and renewable energy trends. Understanding the industry will not only help you in interviews but also demonstrate your genuine interest in the role and the company's mission.

✨Tip Number 2

Brush up on your Excel skills, especially in data management and spreadsheet creation. Being able to showcase your proficiency in handling data during the interview can set you apart from other candidates.

✨Tip Number 3

Prepare for potential scenario-based questions that assess your ability to handle competing priorities and tight deadlines. Think of examples from your past experiences where you successfully managed multiple tasks under pressure.

✨Tip Number 4

Reach out to current or former employees on LinkedIn to gain insights about the company culture and the sales support role. This can provide you with valuable information to tailor your approach during the application process.

We think you need these skills to ace Sales Support & Administration

Proficiency in Microsoft Excel
Strong command of Office applications
Data processing skills
Attention to detail
Time management skills
Customer service orientation
Ability to handle multiple priorities
Effective communication skills
Familiarity with sales support processes
Problem-solving skills
Ability to work under tight deadlines
Adaptability to learn new systems and processes
Understanding of the electricity market (preferred)

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Sales Support & Administration position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Skills: Emphasise your proficiency in Excel and other Office applications, as well as your understanding of the sales support process. Provide specific examples of how you've successfully managed administrative tasks and met tight deadlines in previous roles.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention your ability to learn quickly and adapt to new environments, especially if you're new to the electricity market.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Drax

✨Showcase Your Excel Skills

Since the role requires a strong command of Excel, be prepared to discuss your experience with spreadsheets. Bring examples of how you've used Excel in previous roles, especially for data processing and administrative tasks.

✨Demonstrate Attention to Detail

Highlight your ability to manage multiple tasks while maintaining accuracy. Prepare to share specific instances where your attention to detail made a difference in your work, particularly in sales support or administration.

✨Prepare for Customer Service Scenarios

As you'll be responding to queries and providing solutions, think of examples where you delivered outstanding customer service. Be ready to explain how you handle difficult situations and ensure customer satisfaction.

✨Familiarise Yourself with the Electricity Market

While familiarity with the electricity market is a plus, showing your willingness to learn can set you apart. Research current trends and challenges in the sector, and be prepared to discuss how you can contribute to the company's goals.

Sales Support & Administration
Drax
Location: Harwich
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