Drax Group in the United Kingdom is seeking a Senior IT Service Desk Analyst to provide high-quality IT support across the business, resolve incidents and fulfill service requests while promoting a customer-focused and security-conscious approach.
You will also coach Service Desk Analysts, handle escalations and help drive consistent processes and continuous improvement across the team. The role is full-time, on site at Drax Power Station, Selby, with one day per week working from home.
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Senior IT Service Desk Analyst – Hybrid, Mentoring & Impact in Selby employer: Drax Group
Drax Group is an exceptional employer located in Ipswich, offering a dynamic work environment where collaboration and ownership are highly valued. Employees benefit from comprehensive healthcare and pension contributions, alongside opportunities for professional growth within a supportive team culture that prioritises data quality and customer satisfaction. Join us to make a meaningful impact in a fast-paced setting while enjoying the advantages of working with a leading energy company.
