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For Companies At a Glance
- Tasks: Lead the team, ensure great service, and create a welcoming atmosphere for guests.
- Company: Draughts, a pioneering venue blending hospitality with board games.
- Benefits: Competitive pay, company pension, free food, and employee discounts.
- Why this job: Join a fun, creative team and help shape an exciting brand experience.
- Qualifications: Strong leadership skills, proactive attitude, and a passion for hospitality.
- Other info: Enjoy a dynamic environment filled with games and opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
Overview
Draughts is a trailblazer in experiential hospitality, redefining board games for a modern audience. Our mission is to entertain our customers with amazing food and drink whilst providing a healthy balance between the analogue and digital world. We do this by creating welcoming spaces that encourage people to be present and connect with each other, playing any of the 1000 unique board games on our shelves. Our venues are uniquely designed to provide the perfect intimate atmosphere to enjoy our great service, food and drinks and games experience.
Purpose
As a Supervisor at Draughts, you are trusted to run the floor with presence, care and energy. You guide the team during service, uphold our standards, and make sure guests leave feeling like they have had something special. You support the General Manager by stepping up with confidence, adapting to the needs of the day, and making sure the venue feels ready, safe, and full of great energy.
What You Will Do
- You will lead by example. Whether briefing the team before service, jumping in to support during a busy wave, or responding to a guest issue with calm and confidence, you are a steady hand and a motivating presence.
- You will help train new starters, share feedback with the General Manager, and build trust across the team by being fair, clear and always approachable.
- You will keep a close eye on the detail. That means making sure food and drink go out right, lights and music set the right tone, and the venue looks and feels great from open to close.
- You will stay on top of stock use, help manage labour during shifts, and flag anything that could affect service or safety. This includes maintenance issues, incidents and near misses.
- You will take on projects, complete objectives set by your General Manager, and make time for your own development. You understand that priorities can change quickly and you know how to stay positive and consistent even when things feel stretched.
What We Are Looking For
- You are approachable, engaged and steady on shift, no matter how busy it gets.
- You believe the people story is key to a great business and you lead with care rather than ego.
- You are proactive, commercially aware and take pride in the detail.
- Whether juggling multiple tasks or guiding your team through a challenge, you stay calm, think ahead and communicate clearly.
- You are motivated to grow, always learning better ways to operate, and you know how to lift a room without losing focus.
- You bring warmth, consistency and a mindset of “what can I do to help” every single day.
What You Get
At Draughts, you are part of a team that values creativity, curiosity and connection. We are a growing brand with big ideas, and you will have the chance to shape how we evolve. You will be supported in your development, encouraged to bring ideas to the table, and surrounded by people who care about what they do. We work hard, we learn together and we have a lot of fun doing it. And yes, there are always games. Lots of games.
Pay: £16.00-16.50 OTE
Job Type: Full-time / Part-Time
Benefits
- Company pension
- Discounted or free food
- Employee discount
Supervisor (FOH) Part-Time employer: Draughts
Contact Detail:
Draughts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (FOH) Part-Time
✨Tip Number 1
Get to know the venue! Before your interview, pop into Draughts and soak up the atmosphere. Familiarise yourself with the space, the games, and the vibe. This will not only help you feel more confident but also show the team that you're genuinely interested in what they do.
✨Tip Number 2
Be ready to showcase your leadership skills! During the interview, share examples of how you've guided a team or handled a busy shift. We want to see that you can keep calm under pressure and motivate others, so think of specific stories that highlight your experience.
✨Tip Number 3
Show us your passion for hospitality! Talk about why you love creating great experiences for guests. Whether it’s through food, drink, or games, let your enthusiasm shine through. We’re looking for someone who can bring energy and warmth to our team!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows us that you’re engaged and eager to learn more about how you can contribute to Draughts’ mission.
We think you need these skills to ace Supervisor (FOH) Part-Time
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! We want to see how you connect with people and create memorable experiences. Share any relevant stories that highlight your enthusiasm for making guests feel special.
Be Yourself: We’re all about authenticity at Draughts, so don’t be afraid to let your personality come through in your application. Use a friendly tone and express your unique qualities that make you a great fit for our team. Remember, we value warmth and approachability!
Highlight Your Team Spirit: As a Supervisor, you'll be leading a team, so it's important to showcase your teamwork skills. Mention any experiences where you've supported or trained others, and how you’ve contributed to a positive team environment. We love seeing candidates who uplift those around them!
Tailor Your Application: Make sure to customise your application to reflect the specific role of Supervisor at Draughts. Highlight your relevant experience and skills that align with our mission of creating amazing experiences. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Draughts
✨Know the Company Inside Out
Before your interview, make sure you understand Draughts' mission and values. Familiarise yourself with their unique approach to hospitality and how they blend food, drink, and board games. This will help you demonstrate your enthusiasm and alignment with their vision.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully guided a team or handled a busy shift. Highlight your ability to stay calm under pressure and how you motivate others, as this is key to the role.
✨Emphasise Your Attention to Detail
Draughts values a keen eye for detail, so be ready to discuss how you ensure high standards in service and presentation. Share specific instances where your attention to detail made a difference, whether it was in managing stock or creating a welcoming atmosphere.
✨Be Ready to Adapt and Learn
The hospitality environment can change rapidly, so show that you're flexible and eager to learn. Discuss how you've adapted to changing priorities in the past and express your motivation to grow within the company. This will resonate well with their focus on development and teamwork.
