Guest Experience Lead - Experiential Hospitality in London

Guest Experience Lead - Experiential Hospitality in London

London Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences and maintain high service standards.
  • Company: Draughts, a vibrant venue in Greater London with a focus on hospitality.
  • Benefits: Flexible hours, growth opportunities, and a fun atmosphere filled with games.
  • Other info: Enjoy a dynamic work environment with plenty of opportunities for personal development.
  • Why this job: Join a creative team and make a real impact on guest experiences.
  • Qualifications: Strong leadership skills, attention to detail, and a proactive attitude.

The predicted salary is between 25000 - 32000 Β£ per year.

Draughts in Greater London is looking for a Supervisor who will lead the team and ensure high standards of service and guest experience. You will work closely with the General Manager to create a welcoming atmosphere while managing service quality and team development.

Ideal candidates will be approachable, proactive, and have a strong sense of detail. The role offers flexibility in working hours with potential for growth in a creative and fun environment with lots of games to enjoy.

Guest Experience Lead - Experiential Hospitality in London employer: Draughts

At Draughts, we pride ourselves on being a vibrant and innovative employer that champions creativity and teamwork in the heart of experiential hospitality. As a Line Chef, you will not only hone your culinary skills in a supportive environment but also contribute to a unique dining experience that blends great food with the joy of board games. With opportunities for personal growth, a focus on employee well-being, and a fun, engaging atmosphere, Draughts is the perfect place for those looking to make a meaningful impact while enjoying their work.

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Contact Details:

Draughts Recruitment Team

We think you need these skills to ace Guest Experience Lead - Experiential Hospitality in London

Communication Skills
Problem-Solving Skills
Leadership Skills
Team Management
Attention to Detail
Adaptability
Time Management