Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create memorable experiences by engaging with guests and delivering exceptional service.
- Company: Draughts, a trailblazer in experiential hospitality and board games.
- Benefits: Competitive pay, company pension, free food, and employee discounts.
- Other info: Dynamic environment with opportunities for personal growth and development.
- Why this job: Join a fun team that values creativity and connection while enjoying lots of games.
- Qualifications: Friendly, confident, and organised with a passion for great hospitality.
The predicted salary is between 31200 - 32240 £ per year.
Draughts is a trailblazer in experiential hospitality, redefining board games for a modern audience. Our mission is to entertain our customers with amazing food and drink whilst providing a healthy balance between the analogue and digital world. We do this by creating welcoming spaces that encourage people to be present and connect with each other, playing any of the 1000 unique board games on our shelves. Our venues are uniquely designed to provide the perfect intimate atmosphere to enjoy our great service, food and drinks and games experience.
Purpose
As a Front of House Team Member at Draughts, you bring warmth, energy, and consistency to every guest experience. You create a welcoming atmosphere, deliver great service, and work closely with your team to make sure every visit feels effortless and enjoyable. You take pride in the details, from greeting guests and serving tables to supporting the bar. You make sure drinks are made and served to the same high standard every time, maintaining consistency and quality across the board. Whether you are working on the floor or behind the bar, you ensure every guest leaves wanting to come back.
What You Will Do
- You will deliver great hospitality by engaging with guests beyond taking orders, creating genuine connections and memorable experiences.
- You will welcome every guest with confidence and warmth, guiding them through our food, drink, and games offering while setting the right tone for your visit.
- During service, you’ll make sure every dish and drink is prepared and served to spec, maintaining pace and attention to detail through busy shifts.
- You’ll work closely with your teammates and managers to ensure the floor and bar run smoothly, stepping in to support where needed and helping maintain high standards across all areas.
- You’ll keep your section clean, organised, and ready for service, ensuring every guest space feels comfortable and inviting.
- You’ll handle feedback with care, resolve issues quickly, and take pride in ensuring that every guest leaves happy.
What We Are Looking For
You are friendly, confident, and take pride in creating great experiences for others. You are calm under pressure, communicate clearly, and enjoy working as part of a team. You care about details, stay organised, and are comfortable switching between floor and bar when needed. If you love great hospitality, enjoy creating a welcoming atmosphere, and want to be part of a team that works hard and has fun doing it, you’ll fit right in.
What You Get
At Draughts, you’re part of a team that values creativity, curiosity, and connection. We are a growing brand with big ideas, and you’ll have the chance to shape how we evolve. You’ll be supported in your development, encouraged to bring ideas to the table, and surrounded by people who care about what they do. We work hard, we learn together, and we have a lot of fun doing it. And yes, there are always games. Lots of games.
Pay £15.00 - £15.50 OTE
Job Type Full-time/ Part-Time
Benefits
- Company pension
- Discounted or free food
- Employee discount
Front Of House Team Member employer: Draughts
Contact Detail:
Draughts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House Team Member
✨Tip Number 1
Get to know Draughts! Familiarise yourself with our unique vibe and the board games we offer. When you walk in for your interview, show us that you’re not just another candidate but someone who genuinely connects with our mission of creating memorable experiences.
✨Tip Number 2
Practice your hospitality skills before the big day! Think about how you would engage with guests and create a welcoming atmosphere. Maybe even role-play with a friend to nail down your confidence and warmth—this will help you shine during your interview!
✨Tip Number 3
Be ready to showcase your teamwork spirit! We love candidates who can demonstrate how they’ve worked well with others in the past. Share stories about how you’ve supported your teammates or handled busy shifts—this will show us you’re a perfect fit for our lively environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen on being part of the Draughts family. Let’s make this happen together!
We think you need these skills to ace Front Of House Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and enthusiasm for hospitality. Remember, we’re all about creating genuine connections!
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight your experience in hospitality and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors – attention to detail is key in our line of work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Draughts and what we stand for!
How to prepare for a job interview at Draughts
✨Know the Company
Before your interview, take some time to research Draughts. Understand their mission of blending hospitality with board games and how they create a welcoming atmosphere. This knowledge will help you connect your experiences to their values during the interview.
✨Show Your Personality
As a Front of House Team Member, warmth and energy are key. Be yourself in the interview! Share stories that highlight your friendly nature and ability to create memorable experiences for guests. Let your passion for hospitality shine through.
✨Prepare for Scenario Questions
Expect questions about handling busy shifts or resolving guest issues. Think of specific examples from your past experiences where you maintained high standards under pressure. This will demonstrate your calmness and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company culture. Inquire about team dynamics or how they encourage creativity among staff. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.