At a Glance
- Tasks: Create memorable experiences by engaging with guests and serving food and drinks.
- Company: Draughts, a trailblazer in experiential hospitality and board games.
- Benefits: Competitive pay, company pension, free food, and employee discounts.
- Other info: Great opportunity for personal growth in a supportive and dynamic atmosphere.
- Why this job: Join a fun team that values creativity and connection while shaping the future of hospitality.
- Qualifications: Friendly, confident, and able to thrive in a fast-paced environment.
The predicted salary is between 14 - 15 £ per hour.
Draughts is a trailblazer in experiential hospitality, redefining board games for a modern audience. Our mission is to entertain our customers with amazing food and drink whilst providing a healthy balance between the analogue and digital world. We do this by creating welcoming spaces that encourage people to be present and connect with each other, playing any of the 1000 unique board games on our shelves. Our venues are uniquely designed to provide the perfect intimate atmosphere to enjoy our great service, food and drinks and games experience.
Purpose
As a Front of House Team Member at Draughts, you bring warmth, energy, and consistency to every guest experience. You create a welcoming atmosphere, deliver great service, and work closely with your team to make sure every visit feels effortless and enjoyable. You take pride in the details, from greeting guests and serving tables to supporting the bar. You make sure drinks are made and served to the same high standard every time, maintaining consistency and quality across the board. Whether you are working on the floor or behind the bar, you ensure every guest leaves wanting to come back.
What You Will Do
- You will deliver great hospitality by engaging with guests beyond taking orders, creating genuine connections and memorable experiences.
- You will welcome every guest with confidence and warmth, guiding them through our food, drink, and games offering while setting the right tone for their visit.
- During service, you’ll make sure every dish and drink is prepared and served to spec, maintaining pace and attention to detail through busy shifts.
- You’ll work closely with your teammates and managers to ensure the floor and bar run smoothly, stepping in to support where needed and helping maintain high standards across all areas.
- You’ll keep your section clean, organised, and ready for service, ensuring every guest space feels comfortable and inviting.
- You’ll handle feedback with care, resolve issues quickly, and take pride in ensuring that every guest leaves happy.
What We Are Looking For
You are friendly, confident, and take pride in creating great experiences for others. You are calm under pressure, communicate clearly, and enjoy working as part of a team. You care about details, stay organised, and are comfortable switching between floor and bar when needed. If you love great hospitality, enjoy creating a welcoming atmosphere, and want to be part of a team that works hard and has fun doing it, you’ll fit right in.
What You Get
At Draughts, you’re part of a team that values creativity, curiosity, and connection. We are a growing brand with big ideas, and you’ll have the chance to shape how we evolve. You’ll be supported in your development, encouraged to bring ideas to the table, and surrounded by people who care about what they do. We work hard, we learn together, and we have a lot of fun doing it.
Pay: £14.00 - £15.50 OTE
Job Type: Part-Time
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Front Of House - Part Time employer: Draughts
At Draughts, we pride ourselves on being a vibrant and innovative employer in the hospitality sector, where creativity and connection are at the heart of our mission. Our Front of House Team Members enjoy a supportive work culture that fosters personal growth and encourages team collaboration, all while delivering exceptional service in a unique and welcoming environment. With competitive pay, employee discounts, and opportunities to shape our evolving brand, joining Draughts means being part of a fun and dynamic team dedicated to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House - Part Time
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Draughts and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front Of House - Part Time
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Draughts that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Draughts.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Draughts get a sense of who you are beyond your experience!
How to prepare for a job interview at Draughts
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Draughts and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
