At a Glance
- Tasks: Lead a dynamic kitchen team, ensuring food safety and high standards.
- Company: Draughts, a trailblazer in experiential hospitality and board games.
- Benefits: Competitive pay, company pension, and discounted meals.
- Other info: Fun, supportive environment with opportunities for personal growth.
- Why this job: Join a creative team and shape the future of dining and gaming.
- Qualifications: Experience in a professional kitchen and strong leadership skills.
Draughts is a trailblazer in experiential hospitality, redefining board games for a modern audience. Our mission is to entertain our customers with amazing food and drink whilst providing a healthy balance between the analogue and digital world. We do this by creating welcoming spaces that encourage people to be present and connect with each other, playing any of the 1000 unique board games on our shelves.
As a Kitchen Supervisor at Draughts, you are a key part of ensuring the kitchen runs safely, consistently, and to standard every shift. You support the Kitchen Manager in maintaining compliance, upholding food quality, and developing the team. You lead from the floor, take ownership of the kitchen when needed, and set the standard through your approach to hygiene, processes, and people.
What You Will Do- You will lead by example, running through HACCP checks before service, coaching a team member on correct storage procedures, or stepping up to manage the kitchen in the Kitchen Manager's absence.
- You will support the onboarding of new starters, give clear feedback in the moment, and build trust with the team by being consistent, fair, and approachable.
- You will ensure food goes out to spec every time, cleaning schedules are followed without compromise, and allergen procedures are never cut short.
- You will manage stock rotation, place orders in line with par levels, complete stocktakes on time, and investigate any variances with a clear plan to resolve them.
- You will flag maintenance issues, log incidents, and escalate anything that could affect food safety or service.
- You will take ownership of tasks and improvements set by the Kitchen Manager, and proactively identify where systems or processes could work better.
- You understand the pace of a kitchen environment and approach challenges with a practical, solutions-focused mindset.
- You stay calm under pressure, adapt to what the shift needs, and support the team in delivering a consistently high standard.
- You have experience working in a professional kitchen and are someone the team looks to for direction and support.
- You are calm, organised, and reliable on shift, no matter how busy it gets.
- You take food safety and compliance seriously and understand that maintaining standards is not optional.
- You are proactive, detail-oriented, and take pride in the quality and consistency of food leaving your kitchen.
- You stay focused, communicate clearly, and get the job done.
- You are motivated to develop, always looking for better ways to work, and you bring a mindset of ownership and accountability to every shift.
At Draughts, you are part of a team that values creativity, curiosity and connection. We are a growing brand with big ideas, and you will have the chance to shape how we evolve. You will be supported in your development, encouraged to bring ideas to the table, and surrounded by people who care about what they do. We work hard, we learn together and we have a lot of fun doing it. And yes, there are always games. Lots of games.
Pay: £16.00-17.50 OTE
Job Type: Full-time
Benefits: Company pension, Discounted or free food, Employee discount
Kitchen Supervisor Kitchen · Draughts Waterloo employer: Draughts London
Draughts London is an exceptional employer that fosters a vibrant and creative work culture, perfect for those passionate about culinary arts in a unique board-game hub. With a focus on employee growth, we offer opportunities for skill development and career advancement while ensuring a supportive environment where teamwork and innovation thrive. Join us to be part of a playful yet professional atmosphere that values precision and pride in every dish served.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Supervisor Kitchen · Draughts Waterloo
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Draughts London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Draughts London
Don't be shy about reaching out to Draughts London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Kitchen Supervisor Kitchen · Draughts Waterloo
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Draughts London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Draughts London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
