At a Glance
- Tasks: Coordinate daily office and showroom operations while providing excellent customer service.
- Company: Join a leading bespoke blinds and curtain manufacturer in Bournemouth.
- Benefits: Competitive salary, pension, free parking, and 20 days holiday plus bank holidays.
- Other info: Training provided; dynamic role with varied tasks and opportunities for growth.
- Why this job: Be part of a small team making a big impact in customer satisfaction.
- Qualifications: Previous office admin experience and strong communication skills required.
The predicted salary is between 25480 - 25480 £ per year.
Drapes and Blinds is a leading, bespoke blinds and curtain manufacturer, based in Winton, Bournemouth. We work with the best suppliers and take special care over consultations with our customers to make sure they are getting exactly what they want for their home or business. We take pride in the quality of our workmanship and the service we give our customers.
We are looking for a motivated and highly organised Office & Showroom Coordinator to join our small team and play a varied role in coordinating the daily administrative, customer service and bookkeeping functions to ensure the office and showroom run smoothly and efficiently.
What you will do day-to-day:
- Oversee the day-to-day running of the office and showroom
- Provide customers with product information and show product samples for curtains, blinds, shutters, poles, etc.
- Manage correspondence, phone calls and customer enquiries
- Book appointments/diary management
- Use QuickBooks online accounting software for invoice processing and credit control
- Prepare customer quotes
- Order products and organise deliveries and collections
- Coordinate online social media posts
- Purchase office supplies
- Liaise with suppliers and clients as needed to support operational efficiency
- General administration and filing
- Assist in the warehouse making vertical blinds
- Keep office and showroom tidy and clean
Tasks of the role may vary from time to time in needs with business requirements.
What we are looking for:
- Previous office administration experience essential
- Confidence using Outlook, Word and Excel and online accounting software
- Face-to-face customer service experience
- Ability to learn and take on practical warehouse tasks
- Excellent written, numeracy and verbal communication skills
- Professional telephone manner
- Strong organisational skills and ability to multitask
- Proactivity and ability to work independently
- Friendly, approachable and team oriented
- Ability to manage priorities and meet deadlines
- Good timekeeping and a high level of attention to detail
- Retail experience or experience working in a similar industry preferred but not essential
- Bookkeeping experience preferred but not essential
- Knowledge of QuickBooks desirable but not essential
- Training will be provided.
What we offer:
- Work hours - Monday to Friday 9.00 am to 5.00 pm with an hour lunch (35 hours per week)
- Salary £25,480 per annum, plus pension
- Free on-site parking
- 20 days holiday plus bank holidays
Office & Showroom Coordinator in Slough employer: Drapes and Blinds
Drapes and Blinds is an exceptional employer, offering a supportive work culture where every team member plays a vital role in delivering bespoke solutions to our valued customers. Located in the vibrant area of Winton, Bournemouth, we provide a friendly environment that fosters professional growth, with opportunities for training and development in both customer service and administration. Enjoy a balanced work-life with a 35-hour week, competitive salary, and benefits such as free on-site parking and generous holiday allowance.
StudySmarter Expert Advice🤫
We think this is how you could land Office & Showroom Coordinator in Slough
✨Tip Number 1
Get to know the company inside out! Research Drapes and Blinds, their products, and their values. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role involves face-to-face interactions, think about how you can make a great first impression. Be friendly, approachable, and ready to answer questions about their products.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to juggle the varied responsibilities of the Office & Showroom Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team at Drapes and Blinds.
We think you need these skills to ace Office & Showroom Coordinator in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous office administration experience and any customer service roles you've had. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Office & Showroom Coordinator role. Share specific examples of how you've managed tasks similar to those listed in the job description. Let your personality come through!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application showcases your excellent communication skills. Keep your language clear and professional, but don’t be afraid to let your friendly side show – we love approachable candidates!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team at Drapes and Blinds!
How to prepare for a job interview at Drapes and Blinds
✨Know the Company Inside Out
Before your interview, take some time to research Drapes and Blinds. Understand their products, values, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Office & Showroom Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the varied responsibilities of the role.
✨Practice Your Customer Service Approach
Since face-to-face customer service experience is important, think of scenarios where you've provided excellent service. Be ready to discuss how you would handle different customer enquiries or complaints, showcasing your friendly and approachable nature.
✨Familiarise Yourself with QuickBooks
Even if you haven't used QuickBooks before, showing a willingness to learn can set you apart. Brush up on basic accounting principles and be prepared to discuss how you would approach learning new software quickly, as this is crucial for the bookkeeping aspect of the role.