At a Glance
- Tasks: Coordinate daily office and showroom operations while providing excellent customer service.
- Company: Join a leading bespoke blinds and curtain manufacturer in Bournemouth.
- Benefits: Competitive salary, pension, free parking, and 20 days holiday plus bank holidays.
- Other info: Training provided, with opportunities to learn and grow in a dynamic environment.
- Why this job: Be part of a small team making a big impact in customer satisfaction.
- Qualifications: Previous office admin experience and strong communication skills required.
The predicted salary is between 25480 - 25480 £ per year.
Drapes and Blinds is a leading, bespoke blinds and curtain manufacturer, based in Winton, Bournemouth. We work with the best suppliers and take special care over consultations with our customers to make sure they are getting exactly what they want for their home or business. We take pride in the quality of our workmanship and the service we give our customers.
We are looking for a motivated and highly organised Office & Showroom Coordinator to join our small team and play a varied role in coordinating the daily administrative, customer service and bookkeeping functions to ensure the office and showroom run smoothly and efficiently.
What you will do day-to-day:
- Oversee the day-to-day running of the office and showroom
- Provide customers with product information and show product samples for curtains, blinds, shutters, poles, etc.
- Manage correspondence, phone calls and customer enquiries
- Book appointments/diary management
- Use QuickBooks online accounting software for invoice processing and credit control
- Prepare customer quotes
- Order products and organise deliveries and collections
- Coordinate online social media posts
- Purchase office supplies
- Liaise with suppliers and clients as needed to support operational efficiency
- General administration and filing
- Assist in the warehouse making vertical blinds
- Keep office and showroom tidy and clean
Tasks of the role may vary from time to time in needs with business requirements.
What we are looking for:
- Previous office administration experience essential
- Confidence using Outlook, Word and Excel and online accounting software
- Face-to-face customer service experience
- Ability to learn and take on practical warehouse tasks
- Excellent written, numeracy and verbal communication skills
- Professional telephone manner
- Strong organisational skills and ability to multitask
- Proactivity and ability to work independently
- Friendly, approachable and team oriented
- Ability to manage priorities and meet deadlines
- Good timekeeping and a high level of attention to detail
- Retail experience or experience working in a similar industry preferred but not essential
- Bookkeeping experience preferred but not essential
- Knowledge of QuickBooks desirable but not essential
- Training will be provided.
What we offer:
- Work hours - Monday to Friday 9.00 am to 5.00 pm with an hour lunch (35 hours per week)
- Salary £25,480 per annum, plus pension
- Free on-site parking
- 20 days holiday plus bank holidays
Office & Showroom Coordinator in Bournemouth employer: Drapes and Blinds
Drapes and Blinds is an exceptional employer, offering a supportive work environment in the heart of Winton, Bournemouth. With a focus on quality craftsmanship and customer satisfaction, employees benefit from a friendly team culture, opportunities for professional growth, and a well-structured work-life balance. Enjoy competitive salary packages, generous holiday allowances, and the convenience of free on-site parking, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Office & Showroom Coordinator in Bournemouth
✨Tip Number 1
Get to know the company inside out! Research Drapes and Blinds, their products, and their values. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to office administration and customer service. Role-play with a friend or in front of the mirror to boost your confidence and refine your answers.
✨Tip Number 3
Show your personality! When you meet the team, let your friendly and approachable nature shine through. Remember, they’re looking for someone who fits well with their small team, so be yourself!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Office & Showroom Coordinator in Bournemouth
Some tips for your application 🫡
Show Your Organisational Skills:In your application, highlight your organisational skills. We want to see how you can manage multiple tasks and keep everything running smoothly, just like we do at Drapes and Blinds.
Be Personable:Since customer service is key for us, make sure to convey your friendly and approachable nature in your written application. Share examples of how you've successfully interacted with customers in the past.
Tailor Your Experience:Don’t just list your previous roles; tailor your experience to match what we’re looking for. Mention any relevant office administration or bookkeeping experience that aligns with the Office & Showroom Coordinator role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Drapes and Blinds
✨Know the Company Inside Out
Before your interview, take some time to research Drapes and Blinds. Understand their products, values, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Office & Showroom Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the varied responsibilities of the role.
✨Practice Your Customer Service Approach
Since face-to-face customer service experience is important, think of scenarios where you provided excellent service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer, as this will highlight your suitability for the position.
✨Familiarise Yourself with QuickBooks
Even if you haven't used QuickBooks before, showing that you're willing to learn can set you apart. Brush up on basic accounting principles and be prepared to discuss how you would approach learning new software quickly, as this is crucial for the bookkeeping aspect of the job.
