Draper Tools is seeking a confident 1st Line Technical Support Engineer to join our Chandlers Ford team. You will act as the first contact for IT issues, handle tickets, and provide Windows 11 and device support within a hybrid AD/Microsoft Entra ID environment.
With 18+ months in IT support, you’ll resolve issues promptly, log details in Zendesk, assist with Office 365 apps, and contribute to knowledge bases while aiming to advance toward 2nd line responsibilities.
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Technical Support Engineer — Growth Path + Excellent Benefits in North Baddesley employer: Draper Tools
At Draper Tools, we pride ourselves on being more than just a workplace; we are a family that values history, heritage, and the success of our people. As a Merchandiser in Northern Ireland, you will enjoy a supportive work culture that fosters innovation and continuous improvement, alongside generous benefits such as a company van, 25 days holiday, and a private health scheme. With opportunities for personal growth and a commitment to employee well-being, Draper Tools is an excellent employer for those seeking a meaningful and rewarding career.
