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- Tasks: Engage with customers, build relationships, and identify sales opportunities.
- Company: Draper Tools is a family-run business with over 100 years of history and a supportive culture.
- Benefits: Enjoy flexible hours, 25 days holiday, medical cash plan, and staff discounts.
- Why this job: Join a trusted brand that values your input and invests in your growth.
- Qualifications: Experience in telesales or account management is preferred; strong communication skills are essential.
- Other info: This role is based full-time at our Head Office in Chandlers Ford.
The predicted salary is between 28800 - 43200 £ per year.
As an Account Manager, you will play a key role in engaging with existing Draper customers and stockists, focusing on relationship building, identifying sales opportunities, and providing tailored solutions to meet customer needs.
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Why work for us?
Draper Tools is a family business with a rich history, a strong, supportive ‘family culture’ and a passion for continuous improvement. We believe everyone can make a difference, we value opinions, we embrace new ideas and take a collaborative and proactive approach to change. People enjoy working for us; one in six employees have worked for Draper for more than 25 years!
Plus, we are proud winners of Employer of the Year 2025 at the Solent 250 Awards.
We believe there are four key reasons why you should work for us:
We’re a trusted brand: there is a reason why we’ve been in business for over 100 years and show no signs of slowing down.
We’ll welcome you: work plays a significant part in all of our lives, so we’ve built a happy and inviting environment, full of friendly colleagues who are proud to work together.
We’ll invest in you: our people are at the heart of everything we do. Which is why we’re passionate about helping you reach your full potential. We build success together.
We’ll value you: we love to recognise great work, so our benefits package has been designed to say “thank you” in more ways than one.
Benefits
As our Account Manager your benefits will include:
Full-time hours with some flexibility on start and finish time
Competitive commission plan
25 days holiday with the ability to purchase additional leave*
Pension scheme
Employee Assistance Programme (EAP) and medical cash plan
Private health scheme *
Staff discount on Draper products with significant savings available
Long service bonus *
Ad-hoc rewards and recognition
Day off for your birthday
Cycle to Work Scheme
Employee discount scheme – discounts on gym memberships, groceries, holidays and more
Free onsite parking
*After qualifying period
About the RoleWorking as our Account Manager your role will include:
Building and maintaining strong, long lasting relationships with key customers, ensuring excellent customer service whilst maximising revenue for the company.
Identifying opportunities for growth, and use all available offers/tools to keep customers engaged and generate new business.
Answering inbound calls from customers and responding to queries by phone or email.
Creating bespoke promotions and offers tailored to each customer’s needs.
Maintaining and updating the customer database with any relevant information including contact details, contact names and registered addresses.
Working with Internal Sales Manager to generate a customer contact call frequency schedule and plan.
Requirements
Good knowledge or understanding of the UK tool wholesale industry would be beneficial
Previous experience in a telesales or account management role is desirable
Good negotiation skills with the ability to identify additional sales opportunities
Passion and drive to succeed in a sales environment
Polite and professional tone in all communications
Ability to establish and maintain strong client relationships
Develop great relationships across the business and with colleagues
Strong attention to detail and commitment to accuracy
Good working knowledge of MS office and databases
If you are interested in this position, please click the link. This will direct you to our Applicant Tracking System where you will be able to apply for the role.
STRICTLY NO AGENCIES
Account Manager employer: Draper Tools
Contact Detail:
Draper Tools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with Draper Tools' history and values. Understanding their family culture and commitment to continuous improvement will help you align your approach during interviews and discussions, showcasing that you're a good fit for their team.
✨Tip Number 2
Prepare specific examples of how you've successfully built relationships with clients in previous roles. Highlighting your experience in relationship management will demonstrate your capability as an Account Manager and your understanding of the importance of customer engagement.
✨Tip Number 3
Research the UK tool wholesale industry thoroughly. Being knowledgeable about market trends and competitors will not only impress during your interview but also show your passion and drive to succeed in a sales environment.
✨Tip Number 4
Practice your negotiation skills before the interview. Since the role requires good negotiation abilities, being able to articulate your strategies and past successes will set you apart from other candidates and demonstrate your readiness for the position.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Company Culture: Draper Tools values a family culture and continuous improvement. Reflect this understanding in your application by mentioning how you align with their values and how you can contribute to their supportive environment.
Highlight Relevant Experience: Emphasise any previous experience in telesales or account management. Provide specific examples of how you've successfully built client relationships and met sales objectives in the past.
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Include keywords from the job description, such as 'relationship building', 'sales opportunities', and 'customer database management' to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your drive to succeed. Mention your negotiation skills and how you can create bespoke promotions for customers, aligning with Draper's focus on tailored solutions.
How to prepare for a job interview at Draper Tools
✨Show Your Passion for Sales
Draper Tools values a passion for sales, so be sure to express your enthusiasm for the role. Share specific examples of how you've succeeded in previous sales positions and how you plan to bring that same energy to their team.
✨Demonstrate Relationship-Building Skills
As an Account Manager, building strong relationships is key. Prepare to discuss how you've successfully managed client relationships in the past, and be ready to share strategies you use to maintain and grow those connections.
✨Know the Industry
Familiarise yourself with the UK tool wholesale industry before the interview. Being knowledgeable about current trends and challenges will show that you're serious about the role and can contribute valuable insights.
✨Prepare Tailored Solutions
Draper Tools focuses on providing tailored solutions to meet customer needs. Think of examples where you've created bespoke offers or promotions for clients, and be prepared to discuss how you would approach this in your new role.