At a Glance
- Tasks: Manage sales operations and support the leadership team in a dynamic environment.
- Company: Join DRAMS, a leader in distillery management software with a supportive culture.
- Benefits: Enjoy a competitive salary, generous holidays, private healthcare, and a bonus scheme.
- Other info: Flexible working options and a close-knit team await you!
- Why this job: Make a real impact in the spirits industry while growing your career globally.
- Qualifications: Experience in commercial operations and strong communication skills are essential.
The predicted salary is between 30000 - 35000 £ per year.
Role: Commercial Coordinator
Hours: Full Time, 37.5 (We are open to discussions on flexibility)
Salary: £30,000 - £35,000 DOE
Location: Scotland Remote
Holidays: 32 inclusive of bank holidays, increasing to 34 after 1 year's service
Pension: Employer 5% Employee 4%
Other Benefits: Private Healthcare, Life Assurance, Company Sick Pay, Family Friendly Policies, Generous Annual Bonus Scheme, and Social Days
Location: Aberdeen/Glasgow/Scotland Remote
What does the Company do?
DRAMS provides bulk inventory and distillery warehouse management software designed to meet the unique requirements of maturing spirit producers. Our systems are used by a number of high-profile UK and international companies including Suntory Global Spirits, Bacardi, Campari, Wm Grant & Sons, Whyte & Mackay and Glenmorangie.
We are part of Volaris Group, a global group of vertical market software businesses, offering the stability of a larger organisation alongside the agility of a close-knit specialist team.
What is unique about the role/ Company?
You will have the opportunity to work in a close-knit and experienced team, who will provide an excellent support network around you. You’ll not only get the opportunity to make a key contribution to the way we run our business locally, but you’ll also be able to navigate your future career within the wider Volaris Group globally – the best of both worlds we think!
We offer a comprehensive on-boarding process, as well as access to experienced peers both locally and across the globe as part of the Volaris family – all with a view to helping you grow your career and perform at your best, both inside and outside of work!
What will I be doing day-to-day?
This is an exciting opportunity for a motivated and enthusiastic Commercial Coordinator based in Scotland to join our team and contribute to our continued success. You will be expected to own the operational side of our sales and commercial process. This is not a cold-calling or target-driven sales role. Instead, you’ll work closely with our Managing Director and leadership team to:
- keep opportunities moving
- prepare proposals and contracts
- manage pricing and documentation
- ensure customers always receive timely, professional responses
Your goal is simple: make it easy for customers to buy from us and remove administrative burden from our leadership team. If you enjoy structure, detail, writing strong commercial documents, and bringing order to complex deals, this role will suit you.
Your key responsibilities will include:
- Engaging with prospective customers within the distilled spirits market sector throughout the DRAMS sales cycle.
- Own the CRM ensuring you maintain accurate and up‑to‑date records of sales activities and the pipeline.
- Produce pipeline and forecast reports working with the Marketing Manager to progress opportunities. Ensure every opportunity has clear next steps and follow-ups.
- Prepare full proposals and statements of work from scoping notes. Create quotes, pricing options and commercial packs.
- Draft and manage contracts (NDAs, MSAs, SOWs).
- Manage smaller services and change-request quotes.
- Support the creation and delivery of sales presentations, product demonstrations, and proposal documents.
- Coordinate customer meetings.
- Support renewals, upsells and cross-sell opportunities.
- Continuously improve our sales/commercial processes and templates.
- Collaborate with marketing and customer success teams to ensure a seamless prospect-to-customer experience.
- Continuously build knowledge of DRAMS products, industry regulations, and customer pain points, carrying out desktop marketing initiatives to understand current market trends.
- Stay up to date with industry trends and developments.
- Perform any other reasonable duties as required by Management.
What do I need to be eligible to apply?
- Previous experience in bid / proposal management.
- Experience in commercial operations, sales operations, professional services or consulting environments.
- Experience in B2B and or software / technology environments.
- Strong communication skills – both written and verbal – with the ability to engage professionally with clients.
- Commercially numerate, comfortable with pricing.
- Highly organised, disciplined approach with excellent time-management skills, strong attention to detail and the ability to manage multiple tasks.
- Confident using CRM systems and office software (e.g. Excel, Word, Zoho, Salesforce).
- Ability to work collaboratively as part of a small but dynamic sales team.
- Currently holds independent right to work in the UK.
It’s not a deal breaker but we would really like it if you also had:
- Knowledge of the distilled spirits industry would be a distinct advantage.
- Experience using AI tools.
How do I apply?
If you think you are the right fit for this role, please click ‘Apply’ and submit your CV via the online application process.
DRAMS is an Equal Opportunities Employer.
Worker Type: Regular
Number of Openings: 1
Commercial Coordinator employer: Drams Software Limited
DRAMS is an exceptional employer, offering a supportive and collaborative work environment where you can thrive as a Commercial Coordinator. With a generous benefits package including private healthcare, a robust pension scheme, and ample holiday allowance, employees are encouraged to maintain a healthy work-life balance. The opportunity for career growth within the global Volaris Group, combined with a close-knit team atmosphere, makes this role in Scotland not just a job, but a meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the distilled spirits industry or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching DRAMS and its products. Show us you’re genuinely interested in what we do, and be ready to discuss how your skills can help streamline our sales processes.
✨Tip Number 3
Practice your pitch! Be clear about your experience in bid management and commercial operations. We want to hear how you can make it easy for customers to buy from us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Commercial Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Commercial Coordinator role. Highlight your previous experience in bid management and commercial operations, as these are key to what we’re looking for.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re excited about this role and how your background fits with our needs. Be sure to mention your strong communication skills and attention to detail, as these are crucial for success in our team.
Showcase Your Organisational Skills:Since this role involves managing multiple tasks and maintaining accurate records, give examples in your application of how you’ve successfully organised projects or managed time effectively in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Drams Software Limited
✨Know Your Stuff
Before the interview, make sure you understand DRAMS and its role in the distilled spirits market. Familiarise yourself with their software and the key players in the industry. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Skills
Prepare examples from your previous experience that highlight your skills in bid management, commercial operations, and CRM systems. Be ready to discuss how you've successfully managed proposals or improved processes in past roles.
✨Ask Smart Questions
Think of insightful questions to ask during the interview. Inquire about the team dynamics, the onboarding process, or how success is measured in the Commercial Coordinator role. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. DRAMS values a close-knit team, so showing your enthusiasm and willingness to collaborate can set you apart from other candidates.
