Human Resources Manager

Location: Savile Row, London (with regular travel to Bethnal Green and occasional travel to Chard, Somerset)

Reporting to: Chief Operating Officer

Employment Type: Full-Time, Permanent

About Drake’s

Drake’s is a British luxury menswear brand renowned for timeless craftsmanship, exceptional quality and understated elegance. With retail, wholesale, e-commerce and manufacturing operations across the UK and internationally, our people are at the heart of everything we do.

We are looking for an experienced and commercially minded Human Resources Manager to lead our HR function while also supporting the smooth running of our London offices. This is a standalone role offering broad exposure across the entire employee lifecycle, operational HR, office administration and business support.

The Role

As our Human Resources Manager, you will act as a trusted advisor to managers across the business, partnering with leaders to deliver practical, commercially focused HR solutions while ensuring compliance with UK employment legislation. Alongside leading all people-related activities, you will also oversee day-to-day office administration and support business operations, helping to maintain an efficient and welcoming working environment. This role would suit someone who enjoys variety, autonomy and working closely with senior leadership in a fast-paced, growing business.

Key Responsibilities

• HR Management
• Partner with managers across all departments to provide proactive HR advice and guidance.
• Support leaders with employee relations matters including disciplinary, grievance, absence management, capability and performance management.
• Coach managers on employment legislation, company policies and best practice.
• Build strong relationships across the business to support engagement and performance.
• Support organisational change initiatives including restructures and consultation processes where required.
• Recruitment & Talent
• Manage the full recruitment lifecycle across all business functions.
• Work closely with hiring managers to identify hiring requirements.
• Prepare job descriptions and salary benchmarking.
• Coordinate interviews and assessment processes.
• Manage recruitment agencies and direct sourcing.
• Coordinate onboarding and probation processes.
• Employee Lifecycle
• Prepare contracts, offer letters and contractual amendments.
• Manage employee onboarding and offboarding.
• Maintain accurate employee records and HR systems.
• Conduct exit interviews and identify trends.
• Coordinate probation reviews and annual performance reviews.
• Support succession planning and talent development initiatives.
• Payroll & Benefits
• Prepare and submit monthly payroll information.
• Liaise with payroll providers to ensure accurate processing.
• Administer company benefits including pension, private medical insurance and life assurance.
• Maintain holiday and absence records.
• Support annual salary review and bonus processes.
• HR Compliance
• Ensure compliance with UK employment legislation.
• Maintain and update company policies and employee handbook.
• Support Right to Work checks.
• Manage visa sponsorship administration where applicable.
• Ensure GDPR compliance across employee records.
• Coordinate occupational health referrals where required.
• Learning & Development
• Identify development needs across the business.
• Coordinate internal and external training.
• Support management development initiatives.
• Office Administration
• Oversee the smooth day-to-day running of the London office and QC facility.
• Coordinate office maintenance and facilities issues.
• Order office supplies and equipment.
• Support health & safety administration.
• Coordinate company events and employee engagement initiatives.
• Business Support
• Provide administrative support to senior leadership where required.
• Assist with business projects and operational initiatives.
• Produce HR reports and management information.
• Support internal communications.
• Assist with policy implementation across the business.

Skills & Experience

Essential

• Proven experience in a standalone HR Generalist or Management role.
• Strong knowledge of UK employment law.
• Experience managing complex employee relations cases.
• Experience managing recruitment across multiple disciplines.
• Experience preparing payroll information.
• Excellent organisational and administrative skills.
• Strong communication and relationship-building skills.
• High level of discretion and confidentiality.
• Ability to prioritise multiple projects simultaneously.
• Proficient in Microsoft Office, particularly Excel, Word and Outlook.
• Experience using HRIS and ATS systems.

Desirable

• CIPD Level 5 qualified.
• Experience within luxury retail, fashion or manufacturing.
• Experience supporting multiple business locations.
• Experience with visa sponsorship administration.
• Experience with payroll systems such as ADP.
• Knowledge of health & safety administration.