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For Companies At a Glance
- Tasks: Support daily e-commerce operations, ensuring a seamless user experience and accurate product representation.
- Company: Join Drake's, a leading retailer in Greater London, known for quality and customer focus.
- Benefits: Enjoy a contract role with potential for extension, plus opportunities to learn and grow.
- Other info: This is an entry-level position perfect for students looking to kickstart their career.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in e-commerce.
- Qualifications: No prior experience needed, just a passion for e-commerce and a keen eye for detail.
The predicted salary is between 28800 - 43200 £ per year.
Drake\’s, Greater London, United Kingdom
E-Commerce Assistant
Drake’s is currently recruiting an E-Commerce Assistant to support the day-to-day functions and operations of the website, ensuring that the site is optimized, products are enriched and accurately represented and the user experience is seamless. The role requires an attention to detail, customer-first thinking, time and workload management, as well as digital merchandising and a willingness to interrogate data.
Job details
- Job type: Contract (6 months) with opportunity for extension or permanent
Key responsibilities
- Assist the Junior Ecommerce Manager in uploading, enriching and updating products across both the UK/International and US websites.
- Undertake daily site QA checks for broken links, image issues and UX inconsistencies.
- Work with the design and merchandising team to ensure product detail accuracy on product pages, including pricing and stock levels.
- Support the wider Ecommerce team in setting up edits and collections for launches, updating homepage features and ensuring tertiary pages are up to date and accurate.
- Collaborate with Marketing and Ecommerce teams to update content across the site to support marketing and operational objectives.
- Coordinate with customer support to resolve issues and identify improvement opportunities.
- Assist the Ecommerce team with compiling reports from Google Analytics, Shopify or other third-party apps.
- Track and monitor campaign performance, reporting to the Junior Ecommerce Manager to flag anomalies in conversion or sales.
What we’re looking for
- Experience working with Shopify or similar ecommerce platforms.
- Strong attention to detail and comfort with spreadsheets and data.
- A basic understanding of ecommerce workflows (products, carts and checkouts).
- Good written and verbal communication skills.
- Strong time and workload management.
- Experience with third-party apps such as Klevu, Klaviyo and Global-e is a plus but not essential.
- A thirst for knowledge and aptitude to gain new skills.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Marketing and Sales
Industries
- Retail
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E-Commerce Assistant employer: Drake's
Contact Detail:
Drake's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce Assistant
✨Tip Number 1
Familiarise yourself with Shopify and other e-commerce platforms. Since the role requires experience with these systems, having a solid understanding of how they work will give you an edge during interviews.
✨Tip Number 2
Brush up on your data analysis skills. The job involves compiling reports from Google Analytics and monitoring campaign performance, so being comfortable with data will help you stand out.
✨Tip Number 3
Showcase your attention to detail in any interactions you have with us. Whether it's through emails or during interviews, demonstrating your meticulous nature can highlight your suitability for the role.
✨Tip Number 4
Network with professionals in the e-commerce field. Engaging with others who work in similar roles can provide insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace E-Commerce Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially with e-commerce platforms like Shopify. Emphasise any roles where you demonstrated attention to detail and data management skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific responsibilities from the job description that excite you and how your skills align with them.
Showcase Relevant Skills: When detailing your experience, focus on skills such as digital merchandising, data analysis, and customer support. Provide examples of how you've successfully managed workloads or improved processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Drake's
✨Showcase Your Attention to Detail
As the role requires a strong attention to detail, be prepared to discuss specific examples from your past experiences where you successfully managed details in a project. Highlight any instances where your meticulousness led to improved outcomes.
✨Familiarise Yourself with E-Commerce Platforms
Since experience with Shopify or similar platforms is essential, make sure you brush up on your knowledge of these systems. Be ready to talk about any relevant experience you have and how you've used these tools to enhance user experience.
✨Demonstrate Your Data Skills
The role involves working with data and analytics, so be prepared to discuss your comfort level with spreadsheets and data interpretation. You might want to mention any experience you have with Google Analytics or similar tools, even if it's basic.
✨Communicate Effectively
Good written and verbal communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely, and consider preparing a few questions to ask during the interview to demonstrate your engagement and interest in the role.