At a Glance
- Tasks: Be the friendly face of Drake & Morgan, welcoming guests and ensuring a great experience.
- Company: Join the most dynamic bar/restaurant company in London with a vibrant culture.
- Benefits: Enjoy competitive pay, tips, meals on duty, and amazing career progression opportunities.
- Other info: Experience a great team culture with staff parties and events.
- Why this job: Kickstart your career in hospitality while having fun and making connections.
- Qualifications: Excellent communication skills and a passion for customer service.
The predicted salary is between 12 - 15 € per hour.
If you love what you do, then we want to hear from you, as a role at Drake & Morgan could be the next step in your career development, and not just another job.
As host you will be the first point of contact for all Drake and Morgan customers, face to face & by telephone. You will meet, greet and seat all guests in a professional, courteous and friendly manner whilst being fully versed in the table plan and events business during the shift. Excellent communication skills are essential as we are looking for applicants who are able to interact freely with the team and delight customers in service.
What’s in it for you:
- Competitive hourly rates
- Great service charge
- Cash tips
- Huge opportunities to progress into bigger roles in the future
- Career progression
- Meals on duty
- Full cocktail/wine/barista training
- Company trips & incentives
- Tips & Service charge
- Staff Parties & Events
- Great team culture
- Your Birthday off & paid
Drake and Morgan is the most progressive and dynamic bar/restaurant company in London. Our vibrant, individually designed venues in The City, Canary Wharf, Bankside & Kings Cross have become the most talked about brand in London, not to mention our venue in Manchester.
Candidates must be eligible to work in the UK.
Reservationist / Host employer: Drake & Morgan
At Drake & Morgan, we pride ourselves on being a vibrant and dynamic employer that values passion and dedication. Our commitment to employee growth is evident through extensive training opportunities, a supportive team culture, and the chance to progress into larger roles within our renowned venues across London. With competitive pay, generous tips, and unique perks like your birthday off, joining us means becoming part of a community that celebrates both hard work and enjoyment.
StudySmarter Expert Advice🤫
We think this is how you could land Reservationist / Host
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Drake & Morgan. Familiarise yourself with their venues and vibe. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Reservationist/Host, you'll need to interact with customers and the team. Try role-playing with a friend or family member to get comfortable with greeting guests and handling inquiries.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional for your interview. It shows you care about the position and the company.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, you can find all the latest roles there!
We think you need these skills to ace Reservationist / Host
Some tips for your application 🫡
Show Your Passion:Let us see your love for hospitality shine through in your application. Share why you’re excited about the Reservationist/Host role and how it fits into your career journey.
Be Personable:Since you'll be the first point of contact for our guests, make sure your written application reflects your friendly and professional nature. Use a warm tone and don’t shy away from showcasing your communication skills.
Know Your Stuff:Familiarise yourself with Drake & Morgan’s venues and values. Mention specific aspects that resonate with you in your application to show us you’ve done your homework and are genuinely interested.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Drake & Morgan
✨Know the Venue Inside Out
Before your interview, take some time to research Drake & Morgan's venues. Familiarise yourself with their unique offerings and atmosphere. This will not only impress your interviewers but also help you understand how to engage with customers effectively.
✨Practice Your Communication Skills
As a Reservationist/Host, excellent communication is key. Practice speaking clearly and confidently about your previous experiences in customer service. Role-play common scenarios you might encounter, like greeting guests or handling reservations, to showcase your skills.
✨Show Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through during the interview. Share specific examples of what you love about working with people and how you go the extra mile to ensure a great experience for customers. This will resonate well with the team at Drake & Morgan.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows that you're genuinely interested in the role and eager to grow within the company.