At a Glance
- Tasks: Lead a vibrant team, enhance guest experiences, and drive sales in a dynamic restaurant environment.
- Company: Join the Drake & Morgan collection, known for its unique bars and restaurants in London and Manchester.
- Benefits: Enjoy career progression, meals on duty, bonuses, and exciting company events.
- Other info: Join a supportive team culture with opportunities for personal and professional development.
- Why this job: Be part of an exciting growth phase and make a real impact on guest satisfaction.
- Qualifications: Experience in high-volume, multi-room hospitality management and a passion for excellent service.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an Assistant General Manager to join our amazing team
Since opening our doors in 2008, the Drake & Morgan collection now has 16 beautiful bars and restaurants in London and Manchester.
We wanted to create a unique space where locals and visitors alike could enjoy thoughtful, inspired menus and innovative, crafted cocktails in the most welcoming environment.
An escape from the everyday.
You will want to exhibit the best in class standards in your sector and will have a thirst for knowledge coupled with a desire to give your guests the very best service, standards and product.
You will be used to managing at volume and have experience within multi-room, multi-occasion businesses.
This is a fantastic opportunity to join us as we enter an exciting growth period.
- A flavour of the Role
- Develop a culture of actively seeking feedback from customers on a regular basis, get to know the regular guests and acknowledge repeat custom
- Agree and implement actions to continuously improve the guest experience
- Ensure customer requests and feedback, both verbal and written, are responded to promptly and efficiently
- Demonstrate a high standard of restaurant and personal presentation, ensuring good personal hygiene of self and team
- Ensure that common objectives are executed seamlessly and professionally
- Manage Sales and Conversion
- Support the implementation of revenue generation initiatives
- Assist in management/running of staff meetings, ensuring the team are fully briefed and action points are recorded and achieved
- Review and communicate financial information to assist in proactive and timely decision making
- Manage monthly stock-takes and review results and variances with relevant departments
- Ensure that in-house control systems/audit requirements are adhered to
- Maintain/develop specific departmental control systems in order to meet or exceed food and beverage margins
- Control costs without compromising standards and customer experience
- Forecast potential revenues and costs for revenue/cost centres, with particular reference to labour forecasting
- Build and maintain an efficient team of employees, driving the team towards the objectives of the business
- Support the recruitment and selection of employees to the agreed staffing levels using cost effective recruitment methods
- Support the management of all employees’ performance in line with job descriptions, giving regular feedback and appraisals
- What’s in it for you
- Career progression
- Meals on duty
- Full training
- Company trips & incentives
- Service charge and bonuses
- Staff parties & events
- Great team culture
- Your birthday off & paid
- Access to Hospitality Actions Employee Assistance Programme
Please note you must be able to prove you are eligible to work in the UK and have excellent written and spoken English.
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