At a Glance
- Tasks: Join our team as an Administrator, managing diverse tasks from data entry to customer support.
- Company: Be part of a well-established technical services company with a dynamic work environment.
- Benefits: Enjoy skill development, comprehensive training, and a supportive team atmosphere.
- Why this job: This role offers hands-on experience and the chance to contribute to system improvements.
- Qualifications: Strong organizational skills and experience with ERP systems are essential.
- Other info: Collaborate with various departments and provide coverage during team absences.
The predicted salary is between 28800 - 42000 £ per year.
We’re seeking a detail-oriented Administrator to join a dynamic team at a well-established technical services company. This role offers an exciting opportunity to be at the heart of their operations, handling diverse administrative responsibilities across sales, support, dispatch, and invoicing functions. Key Responsibilities Managing data entry and maintenance in their ERP system Processing customer orders, preparing quotes, and issuing invoices Handling service and maintenance cases Managing RMA processes (returns, repairs, and warranty claims) Providing comprehensive customer support and query resolution Supporting field engineers and contracts team Maintaining accurate stock records and inventory management Contributing to system improvements and data accuracy What You’ll Do Answer incoming calls and provide first-line support Process sales orders from contract managers Create quotes and handle order acknowledgements Work collaboratively with various departments including Systems Manager, Stores team, Account Managers, and Contract Engineers Assist with stock management and inventory precision Provide coverage for team members during absences The Ideal Candidate Will Have Strong administrative and organisational skills Experience with ERP systems Excellent attention to detail Strong customer service orientation Good problem-solving abilities Team-oriented mindset Commitment to continuous improvement What They Offer Opportunity for skill development and training Supportive team environment Comprehensive training program Professional development opportunities
Administrator employer: Drake International UK
Contact Detail:
Drake International UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarize yourself with common ERP systems used in administrative roles. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Highlight any experience you have in managing customer orders or handling invoicing processes. Be ready to share specific examples of how you've successfully navigated similar responsibilities in past roles.
✨Tip Number 3
Showcase your attention to detail by preparing for potential scenario-based questions. Think about how you would handle discrepancies in data entry or customer queries, as this will reflect your problem-solving abilities.
✨Tip Number 4
Emphasize your team-oriented mindset by discussing past experiences where collaboration was key to achieving a goal. This will resonate well with our commitment to a supportive team environment.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Administrator position. Make sure you understand the key responsibilities and the skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous administrative roles or experience with ERP systems. Be specific about your achievements and how they relate to the responsibilities listed in the job description.
Showcase Your Skills: Make sure to highlight your strong organizational skills, attention to detail, and customer service orientation. Use examples from past experiences to demonstrate these qualities effectively.
Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you are a great fit for the Administrator role. Mention your enthusiasm for the opportunity to contribute to the team and how your skills align with their needs.
How to prepare for a job interview at Drake International UK
✨Showcase Your Organizational Skills
As an Administrator, strong organizational skills are crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Familiarize Yourself with ERP Systems
Since the role involves working with ERP systems, make sure to highlight any relevant experience you have. If you're familiar with a specific system, mention it and be ready to explain how you used it effectively in previous roles.
✨Demonstrate Customer Service Excellence
Customer support is a key part of this role. Prepare to share instances where you resolved customer queries or improved customer satisfaction, showcasing your strong customer service orientation.
✨Emphasize Team Collaboration
This position requires working closely with various departments. Be ready to discuss how you've collaborated with others in the past, highlighting your team-oriented mindset and ability to contribute to a supportive work environment.