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For Companies At a Glance
- Tasks: Join our team as an Administrator, managing diverse tasks from data entry to customer support.
- Company: Be part of a well-established technical services company with a dynamic work culture.
- Benefits: Enjoy skill development, comprehensive training, and a supportive team environment.
- Why this job: This role offers hands-on experience and the chance to contribute to system improvements.
- Qualifications: Strong organizational skills and experience with ERP systems are essential.
- Other info: Ideal for those who thrive in a collaborative, fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
We're seeking a detail-oriented Administrator to join a dynamic team at a well-established technical services company. This role offers an exciting opportunity to be at the heart of their operations, handling diverse administrative responsibilities across sales, support, dispatch, and invoicing functions.
Key Responsibilities
- Managing data entry and maintenance in their ERP system
- Processing customer orders, preparing quotes, and issuing invoices
- Handling service and maintenance cases
- Managing RMA processes (returns, repairs, and warranty claims)
- Providing comprehensive customer support and query resolution
- Supporting field engineers and contracts team
- Maintaining accurate stock records and inventory management
- Contributing to system improvements and data accuracy
What You'll Do
- Answer incoming calls and provide first-line support
- Process sales orders from contract managers
- Create quotes and handle order acknowledgements
- Work collaboratively with various departments including Systems Manager, Stores team, Account Managers, and Contract Engineers
- Assist with stock management and inventory precision
- Provide coverage for team members during absences
The Ideal Candidate Will Have
- Strong administrative and organisational skills
- Experience with ERP systems
- Excellent attention to detail
- Strong customer service orientation
- Good problem-solving abilities
- Team-oriented mindset
- Commitment to continuous improvement
What They Offer
- Opportunity for skill development and training
- Supportive team environment
- Comprehensive training program
- Professional development opportunities
Administrator employer: Drake International UK
Contact Detail:
Drake International UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarize yourself with common ERP systems used in administrative roles. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Highlight any experience you have in managing customer orders or handling invoicing processes. Be ready to share specific examples of how you've successfully navigated these tasks in previous roles.
✨Tip Number 3
Showcase your attention to detail by preparing for potential scenario-based questions. Think about how you would handle discrepancies in data entry or customer queries, and be ready to discuss your problem-solving strategies.
✨Tip Number 4
Emphasize your teamwork skills by discussing past experiences where you collaborated with different departments. This role requires working closely with various teams, so demonstrating your ability to communicate effectively is key.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and required skills for the Administrator position, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous administrative roles or experience with ERP systems. Provide specific examples of how you've managed data entry, processed orders, or provided customer support.
Showcase Your Skills: Make sure to highlight your strong organizational skills, attention to detail, and problem-solving abilities. Use bullet points to clearly outline these skills in your application documents.
Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you're a great fit for the role. Mention your commitment to continuous improvement and your team-oriented mindset, as these qualities are valued by the company.
How to prepare for a job interview at Drake International UK
✨Show Your Attention to Detail
As an Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Familiarize Yourself with ERP Systems
Since the role involves managing data in an ERP system, make sure you understand how these systems work. If you have experience with a specific ERP software, be ready to talk about it and how you used it effectively.
✨Demonstrate Your Customer Service Skills
The job requires strong customer service orientation. Prepare to share instances where you successfully resolved customer queries or provided exceptional support, highlighting your problem-solving abilities.
✨Emphasize Team Collaboration
This position involves working closely with various departments. Be ready to discuss how you have collaborated with others in previous roles, showcasing your team-oriented mindset and commitment to continuous improvement.
