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For Companies At a Glance
- Tasks: Drive growth and support franchisees in achieving their business goals.
- Company: Join Drain Doctor, a leading brand in plumbing and drainage services.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping franchisees succeed and grow their businesses.
- Qualifications: Experience in business development and strong analytical skills required.
The predicted salary is between 55000 - 65000 £ per year.
BASELINE INFORMATION
- JOB TYPE: Field-Based, Permanent
- OPERATING LOCATION: South England (ideally located between Buckinghamshire & Hertfordshire)
- SALARY: £55,000-£65,000 (Depending on experience)
- HOURS: 40 Hours per week
- REPORTING TO: Managing Director/Brand Leader
Drain Doctor is a market-leading national provider of emergency and planned drainage and plumbing services through a franchised network of over 30 locations, and forms a key brand within Neighbourly, a values-guided world-leader of franchise brands focused on repairing, maintaining and enhancing customer’s homes and businesses.
PURPOSE OF THE ROLE
This role has a region of franchise business owners that you would be responsible for. As Business Development Manager, you will be the primary link between Franchise Business Owners and Head Office. Your role is to drive sustainable growth, profitability, and operational excellence across the franchise network while helping to coach and support the other Business Development Managers, as required. You will partner closely with Franchisees from onboarding through launch and ongoing development, ensuring they operate in line with the business model, achieve financial targets, and continuously improve performance.
KEY OUTCOMES:
- Profitable, high-performing franchisees aligned to the business model
- Strong, trusted relationships between franchisees and Head Office
- Early identification and turnaround of underperforming businesses
- Consistent use of data, KPIs, and insight to drive decision-making
- A capable, engaged business development team sharing best practice
KEY RESPONSIBILITIES:
Franchise Performance & Growth
- Analyse Franchisee businesses with a strong focus on profit, margin, and efficiency
- Partner with Franchisees to develop and deliver robust business plans
- Monitor KPIs, sales pipelines, and operational performance to drive growth
- Proactively manage underperformance with early intervention and turnaround planning
- Set, review, and support sales, growth, and customer service standards
Financial & Commercial Insight
- Build and review financial models, P&Ls, and performance dashboards
- Identify opportunities to improve profitability and operational efficiency
- Provide meaningful insight and analysis to support Franchisee decision-making
- Prepare reports for Senior Management highlighting trends, risks, and opportunities
Franchise Development & Onboarding
- Support new Franchisees through training, launch, and early development
- Oversee setup activities including vehicles, uniforms, stationery, and systems
- Support transitions of cluster areas into successful Franchisee operations
- Accompany Franchisees on customer appointments where appropriate
EXPERIENCE/SKILLS/KNOWLEDGE
Experience: (Essential) Proven experience in Business Development, Sales, or Commercial Leadership. Strong background in business planning, data analysis, and performance management. Demonstrable P&L and commercial acumen. Experience working cross-functionally (Marketing, Finance, Operations). Confident using CRM systems, Excel, Teams and Powerpoint. Right to work in the UK with full UK driving licence. Experience within the drainage or related service industry (Desirable) Experience working within a franchise environment.
Attributes: Collaborative, supportive and driven style with the ability to have challenging conversations. Passionate about coaching, mentoring, and developing others and their businesses. Self-motivated and comfortable working with autonomy. Solutions-focused, resilient, and adaptable. Committed to helping Franchisees succeed while protecting the brand.
INCLUSIVITY STATEMENT
Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Business Development Manager employer: Drain Doctor
Contact Detail:
Drain Doctor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your achievements and how they relate to the role. Use specific examples that highlight your business development experience.
✨Tip Number 3
Follow up after meetings or interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and really keen on joining the team!
We think you need these skills to ace Business Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Development Manager role. Highlight your experience in business planning, data analysis, and performance management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping franchisees succeed and how your collaborative style can benefit our team. Let us know why you’re the perfect fit for Drain Doctor!
Showcase Relevant Experience: Don’t forget to showcase any relevant experience, especially in business development or the drainage industry. If you've worked in a franchise environment before, make sure to mention it – we love that kind of background!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Drain Doctor
✨Know Your Numbers
As a Business Development Manager, you'll need to be comfortable with financials. Brush up on your P&L statements and KPIs relevant to the franchise model. Be ready to discuss how you've used data to drive growth in previous roles.
✨Showcase Your Coaching Skills
This role involves supporting Franchisees, so highlight any experience you have in coaching or mentoring. Prepare examples of how you've helped others improve their performance or overcome challenges in a business context.
✨Understand the Franchise Model
Familiarise yourself with how franchises operate, especially in the service industry. Be prepared to discuss how you would ensure Franchisees align with the business model and achieve their targets.
✨Build Rapport Quickly
Strong relationships are key in this role. Think about how you can demonstrate your collaborative and supportive style during the interview. Practice active listening and be ready to engage in meaningful conversations about the challenges Franchisees face.